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  4. Dear customer service I apologize ...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Dear customer service I apologize to have sent an email to you repeatedly....

Original Texts
カスタマーサービス様

何度もメールを送り、ご迷惑をかけて申し訳ありません。
今、私が答えを必要としている問題のページを添付したメールを再度送りましたが、読んでもらえていないのか、FAQを見てくれという返信が送られて来ました。
予約番号は170221-001638だそうです。
正直申し上げてもう疲れております。
私の今の全体の問題を理解してくださってる方はいらっしゃるのでしょうか？
読んでもらえないメールを送り続けても、もう意味がありません。

通訳の方をお願い致します。


電話をしていい時間をお知らせください。
私の名前は〇〇　〇〇〇。
日本人です。
日本語に堪能な方を電話口に呼んでくださるよう希望致します。

宜しくお願い致します。
atsuko-s
Translated by atsuko-s
To the person in charge of customer service,
I am very sorry for sending e-mails again and again so that you might have been bothered.
I send an e-mail attached the page of the issue and I need the answer.
However, you may not read it and sent the reply for asking me to check FAQ.
They said the reservation number was 170221-001638.
Honestly speaking, I am exhausted with this issue.
Are there anyone who understand my current problem totally?
It is no meaning that I have been sending e-mails which nobody read.

Please prepare the interpreter for me as soon as possible.
Please kindly let me know the available time which I can call.
My name is ** ***.
I am Japanese.
I would like you to call out to the phone the person who can speak Japanese well.

Thank you for your support in advance.

Result of Translation in Conyac

Number of Characters of Requests:
306letters
Translation Language
Japanese → English
Translation Fee
$27.54
Translation Time
8 minutes
Freelancer
atsuko-s atsuko-s
Starter
誠実に対応してまいりたいと思います。よろしくお願いいたします。

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atsuko-s's Public Translations

We did the review of C to A yesterday, and got one feedback from A.
As a result that we rechecked the details with A, we concluded as follows. We had misunderstood of question B on the way of confirming. This 7 dollars should be basically the cost to occur in C so that D should also pay this.
According to A's confirmation, S is necessary to refer the multiple columns, different from ordinary
matter. 7 dollars was secured from F point of time as this allocation.
I am very sorry to ask you after the agreement, but would like to request you of this change.
I will attach A's e-mail as the evidence of the confirming result. A hadn't disagreed except this point.
Japanese → English
The details
We urged the consolidated delivery service (A company) to issue MBL number, but hadn't received any e-mails.
The person in charge of AMS transmission mistook to register for the concerned BL as transmitted on the internal shared sheet, so unsent situation wasn't recognized.
After the ship had left, A company informed MBL and we noticed AMS unsent.
We immediately handled with the AMS transmission.
The consolidated deliver service usually sends Notice before leaving.
However, A company didn't deal with informing Notice of AMS unsent.
Japanese → English
As for Receipt,
I would like to ask you about writing the receipt.
I have asked you to creating simplified receipt so far.
However, could it be possible for you to make the official receipt and send me it by e-mail when I make an order?
I would like you to write the below points.
- Your company's name, address, and telephone number
- The product name (the official name of the product including the model number, not just model number)
- Order quantity
- The product price and the total sum
- Our company's delivered address and billed address

We will always need the receipt with the above content.
Japanese → English
I am really sorry that you may be offended by the content.
I would like to solve the problem of the import and to place orders continuously, so I am now working with the specialist. I would appreciate if you could give me some more time.
Japanese → English