[Translation from Japanese to English ] I send items from Japan, so even if I send it now, it won't make it before Ch...

This requests contains 154 characters . It has been translated 2 times by the following translators : ( transcontinents , chibbi , m-nao ) and was completed in 0 hours 15 minutes .

Requested by yamamuro at 17 Dec 2016 at 22:23 1151 views
Time left: Finished

日本から商品を発送していますので、今から出荷してもクリスマスには間に合いません。
そのことについてお客にメールで連絡をしていますが、返信がありません。
この場合、どのように対応するのが宜しいでしょうか?
速達で送ってもクリスマスに間に合わなければ返品されてしまうと思うので対応に困っています。
よろしくお願いします。

I send items from Japan, so even if I send it now, it won't make it before Christmas.
I informed it to the customer by email, but there is no reply.
In this case, what should I do?
I think even if I send it by express mail, it might be returned because it doesn't arrive before Christmas, so I don't know what to do.
Thank you in advance for your kind help.

Client

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