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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I send items from Japan, so even if I send it now, it won't make it before Ch...

Original Texts
日本から商品を発送していますので、今から出荷してもクリスマスには間に合いません。
そのことについてお客にメールで連絡をしていますが、返信がありません。
この場合、どのように対応するのが宜しいでしょうか？
速達で送ってもクリスマスに間に合わなければ返品されてしまうと思うので対応に困っています。
よろしくお願いします。
transcontinents
Translated by transcontinents
I send items from Japan, so even if I send it now, it won't make it before Christmas.
I informed it to the customer by email, but there is no reply.
In this case, what should I do?
I think even if I send it by express mail, it might be returned because it doesn't arrive before Christmas, so I don't know what to do.
Thank you in advance for your kind help.

Result of Translation in Conyac

Number of Characters of Requests:
154letters
Translation Language
Japanese → English
Translation Fee
$13.86
Translation Time
15 minutes
Freelancer
transcontinents transcontinents
Starter
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

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transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English