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  4. Good day. We deeply apologize that o...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Good day. We deeply apologize that our company's product has caused you such...

Original Texts
こんにちは。
この度は弊社の商品でご不便をおかけしてしまい申し訳ございません。
返金の手続きは購入履歴の方からしておりますので、
そちらから手続きの方をしてください。
今後ともmkystoreをよろしくお願いします。
atsuko-s
Translated by atsuko-s
Hello.
We are very sorry for inconvenience our product have caused you.
We have already made the procedure of the refund from the purchase history, so please proceed it.
We appreciate your continuous purchasing the product of our mkystore in advance.

Result of Translation in Conyac

Number of Characters of Requests:
104letters
Translation Language
Japanese → English
Translation Fee
$9.36
Translation Time
3 minutes
Freelancer
atsuko-s atsuko-s
Starter
誠実に対応してまいりたいと思います。よろしくお願いいたします。

Other Translations From Japanese To English Are Made Public

July 1st is the opening of the mountain to climbers. At that time, only one trail for the ascent will be open. It's the one at Yamanashi-pref. side. I believe you used the same trail before. It's possible to start trailing on the day of your arrival in Japan, but isn't it physically hard for you? At that time, it will not be so crowded yet, so it's unlikely that you will be stuck in ...
Japanese → English
It is a request to manufacturer about forwarding the image of Z34 a few days ago. If size of the image of forwarding FTP is 1280*720, sometimes it does not satisfy request of customer. And it produces a claim. Similar to other cameras, they requested that we can handle FTP forwarding of 1920*1080 by updating firmware. As we can handle other cameras (E43), we request that you handle it by Z34...
Japanese → English
1. I have additional questions from customs. Were detergent A and lubricant B shipped in containers (Bottle, Tube)? 2. I think each component is inspected at the factory before the product is shipped. Please send me all the inspection records you did before the product for X was shipped.
Japanese → English
I have evidence of the additional shipping charges in the form of images, and there are records of the product being returned. I have not received the package. Please check the images. The additional shipping charges are not my responsibility. Please issue a refund. Even if you refuse, there is a record, and if I report it to eBay or PayPal, the refund will be granted.
Japanese → English

atsuko-s's Public Translations

As for Receipt,
I would like to ask you about writing the receipt.
I have asked you to creating simplified receipt so far.
However, could it be possible for you to make the official receipt and send me it by e-mail when I make an order?
I would like you to write the below points.
- Your company's name, address, and telephone number
- The product name (the official name of the product including the model number, not just model number)
- Order quantity
- The product price and the total sum
- Our company's delivered address and billed address

We will always need the receipt with the above content.
Japanese → English
I am really sorry that you may be offended by the content.
I would like to solve the problem of the import and to place orders continuously, so I am now working with the specialist. I would appreciate if you could give me some more time.
Japanese → English
The Japanese customs might stop the luggage to check whether they are genuine or not.
The quality doesn't have any problems, does it?

There are possibilities we need to explain about your company's business to the authority, so would you please tell me your business?
Do you gather a lot of digital equipment from Europe?

I have already checked the quality of the camera that I had received, and it was fine as my personal impression.
I surely trust your company.
Japanese → English
His company was acquired so we can't deal with this item.
It is sold in autumn and winter, and we don't hurry to ship out.
Can I contact to him about the payment schedule of this case?
We deal with this brand on be half them, so we can submit the composition table of this item.
There are many cheap good items in Japan, and it is better for you to consider which items will be imported and sold in the future.
Would you please tell me why you can't answer the reason you don't operate the shop and deal with the brand directly?
It doesn't seem that opening the account is not allowed to proceed.
Japanese → English