添付した画像を確認して下さい。
私たちは追跡番号付きの発送を行い、お届け予定日までに商品を届けましたが、お客様が商品を受け取らなかったので返品されてきました。
よって、私たちに責任はありません。
このクレームは不当ですのでクレームを取り下げていただけないでしょうか？
よろしくお願い致します。
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
44
Translation / English
- Posted at 01 Aug 2016 at 03:58
Please check the attached image.
We shipped with a tracking number and had it delivered to the buyer on time, but it was returned as the buyer didn't receive it. Therefore. It was not our fault. As this claim is baseless, could you dismiss it? Thank you.
We shipped with a tracking number and had it delivered to the buyer on time, but it was returned as the buyer didn't receive it. Therefore. It was not our fault. As this claim is baseless, could you dismiss it? Thank you.
Rating
53
Translation / English
- Posted at 01 Aug 2016 at 04:03
Please confirm the attached photo.
We shipped the item with a tracking number and it was delivered to you by the estimated delivery date. However, since you refused to receive it, it was returned to us.
Therefore, we are not to blame.
This claim you have made is unreasonable and we kindly ask you to withdraw it.
Thank you for your help.
We shipped the item with a tracking number and it was delivered to you by the estimated delivery date. However, since you refused to receive it, it was returned to us.
Therefore, we are not to blame.
This claim you have made is unreasonable and we kindly ask you to withdraw it.
Thank you for your help.
