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[Translation from Japanese to English ] However, the buyer said he would wait for me to send a return shipping label ...

Original Texts
しかし、バイヤーはebayに今日も相談したので、私から返送ラベルが送られる
のを待つつもりだとのことです。
バイヤーは返送ラベルを使用しないと、商品の不着のリスクがあると言っています。

しかしいくらバイヤーに待ってもらっても私は返送ラベルを作成出来ません。
もうすぐエスカレートの対応期限の５日が経過してしまいます。
この場合、今後どう対応するべきなのですか？　具体的に指示してください。
よろしくお願いします。
shimauma
Translated by shimauma
However, the buyer said he would wait for me to send a return shipping label as he inquired of ebay about it today again.
He says that the item without a return shipping label may get lost during transport.

The problem is, no matter how long the buyer waits, I can not issue a return shipping label.
The 5 days I have to respond with the escalation will be over soon.
Please kindly advise me exactly how I should deal with the situation.
Thank you in advance for your help.

Result of Translation in Conyac

Number of Characters of Requests:
200letters
Translation Language
Japanese → English
Translation Fee
$18
Translation Time
12 minutes
Freelancer
shimauma shimauma
Standard
静岡県出身、ドイツ在住のshimaumaと申します。英⇄日（TOEIC960レベル）、独⇄日（TELC B2レベル）に対応可能です。非ネイティブのブローク...

Other Translations From Japanese To English Are Made Public

As I cannot access at this moment, it has been causing me an inconvenience. First of all, I would like that I can access immediately. If your company suggests an appropriate upgrade plan, I will authorize it.
Japanese → English
I will try my best and try not to lose by mental abuse or spreading the false rumor this year also. People are not only bad person. This year I want to try hard for drawing and English conversation. I almost give up English but you just started for a while and you can write Japanese well, so I decided to try for myself. For drawing, I need to practice from basic drawing, but I like drawing ...
Japanese → English
We are truly thankful for your constant patronage. With regard to your order of a mesh case (black), I was able to find one after going around the store therefore I sent a total of 2 pieces. (It is a popular product therefore it gets sold out but there was only 1 piece. It is our free service for you.) We will also give you 2 more items (mesh case and card case) as a present. It is our way o...
Japanese → English
A little while ago, i returned 9 pcs by mail and asked you to make a refund for them, but return and a full refund is OK and partial big refund for poor quality instead of return is also OK. There are many disappointing items such that pinkfire shining is weak or little, the stone is cloudy or backside is cracked. I cannot use them. Please take either countermeasure. Thank you.
Japanese → English

shimauma's Public Translations

おくむらさん

我々のメール返信がないことを、残念に思います。
返信がないのは、これが初めてではありません。
我々は常に貴方からの質問に応え、貴方と会社を重んじてきました。
我々の質問を無視するのは無礼です。
特に、これまで１２年以上に及ぶ我々のビジネス関係を考えれば尚更です。
質問に返信されないということは、返信に時間をかける価値が我々に無いということを表すことになります。

お互いに利益を得られるよう、今後は是非メールへの返信をお願いしたいと思います。
返信が前向きな内容でない場合でも、我々を無視されるより大分ましです。

前回のメールに書かれた質問に対する返信をお待ちしております。
English → Japanese
How much would it be if I order ”Carmen kit by Adrie Stoete- HEAD ONLY Limbs set #20”?
As in the attached picture, I would like the doll to have glass eyes in chocolate brown and black baby-like hair made of mohair. (similar to Anming)
The eyes should be made of glass, not acryl.
Japanese → English
Dear I,

For your reference, I'm sending you a transportation to Narita airport tomorrow.

From Tokyo Station

Train A
Departure 13:02 → Arrival 13:57

-About 10 min. by taxi from the hotel to Tokyo station.
-If you take Train A, please go to "Marunouchi-guchi" at the Tokyo station by taxi.
-The platforms are No. 3 and 4 (Basement 5th floor)
It takes about 15 min. to the platforms on foot.
-All seats are reserved.
-All seat are unreserved. (Seat selection is not possible.)
-The nearest station is "Narita Airport Station".
-Check-in counter is at the Terminal 1.









Japanese → English
It's been a while. How are you?
I'm doing fine.
I would like to receive a quotation for a doll.
(If the price is acceptable, I will order from the URL of order form that you told me before.)

I would like a doll that exactly looks like Barnabe which you made for me before.
You emailed me a picture of the finished doll on February 7, 2018 at 10:52.
I would say that the picture is a kind of dark (the doll looks darker.)
I will send you a picture that I took.




Japanese → English