[Translation from Japanese to English ] Thank you for your reply. As you can see if you could check my order history,...

お返事ありがとうございます。私のオーダーヒストリーを確認していただけるとわかると思いますが、私は過去に何度も商品を注文したことがあります。しかし、今回のように情報の不一致でオーダーがキャンセルされたことはありません。今回はどの部分の情報が不一致で、注文できなかったのでしょうか？

Thank you for your reply. As you can see if you could check my order history, I have ordered your items many times in the past. However, I have never been canceled due to the information inconsistency as this time. Could you tell me which part of information inconsistency led to the cancellation of my order?