Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Hello. We are very sorry that the item was at fault. We could not find it...

Original Texts
こんにちは。商品に故障があったとのことで大変申し訳ございません。検品時に気がつく事が出来ませんでした。故障部品のみ取り寄せる事は可能ですが、かなりお時間を要してしまいますし、必ず動作する保証も出来ませんので、残念ですがら今回は返品、返金処理とさせていただきたいのですがいかがでしょうか?ご返信お待ちしております。ご迷惑をおかけして申し訳ありません。
Translated by shimauma
Hello.
We are very sorry that the item was at fault.
We could not find it at the inspection.
Although it is possible to order spare parts for replacement, it will take quite a long time and we can not assure you a correct movement after replacement, either.
Would you be able to accept a return and a refund this time?
We look forward to your reply.
We deeply apologize for the inconvenience.

Result of Translation in Conyac

Number of Characters of Requests:
174letters
Translation Language
Japanese → English
Translation Fee
$15.66
Translation Time
about 1 hour
Freelancer
shimauma shimauma
Standard
静岡県出身、ドイツ在住のshimaumaと申します。英⇄日(TOEIC960レベル)、独⇄日(TELC B2レベル)に対応可能です。非ネイティブのブローク...