[Translation from Japanese to English ] Thank you for your recent order from ebay kombucha_japan. The aroma diffuser...

This requests contains 343 characters and is related to the following tags: "Business" . It has been translated 4 times by the following translators : ( yyokoba , amy0504 ) and was completed in 0 hours 16 minutes .

Requested by kombucha_japan at 09 Jan 2016 at 19:25 2007 views
Time left: Finished

この度はebay kombucha_japanにてお買い上げ頂きましてありがとうございます。
1/5発送いたしましたご注文のアロマディフューザーセットですが付属のアロマオイル2点が危険物にあたるため航空便では発送できないということで国際郵便局より返送されてきました。
私の勉強不足(資料不足)でご迷惑をおかけして大変申し訳ございません。商品をキャンセルしていただき返金させていただきたくご連絡いたしました。

Thank you for your recent order from ebay kombucha_japan.
The aroma diffuser set that you ordered and we shipped on January 5th was returned from the international post office because it cannot be shipped by airmail due to the fact that the attached two aromatic oils are classified as hazardous materials.
I deeply apologize for the inconvenience caused by lack of understanding on my part (insufficient information). I am contacting you to ask for an order cancellation and a refund.

またセット品から付属のアロマオイルを取り除き本体のみを発送するかたちでよろしければ
$40を一部返金させていただいて即日発送での対応もさせていただきます。
その他ご要望がございましたら出来る限りの対応をさせていただきたいと思いますのでお申し付け下さい。それでは御回答をお待ちしております。

Also, if you would prefer for me to ship the main unit after removing the included aromatic oils, I can ship it immediately and offer a partial refund from $40.
I would like to do everything I can to meet your request, so please do not hesitate to ask. Thank you and I look forward to hearing from you.

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