[Translation from Japanese to English ] Thank you for your email, and purchasing from us. I am sorry that you haven't...

This requests contains 231 characters and is related to the following tags: "e-mail" . It has been translated 2 times by the following translators : ( transcontinents , ponta113 , yumip ) and was completed in 0 hours 15 minutes .

Requested by kurokenster at 12 Dec 2015 at 21:17 2291 views
Time left: Finished

メールありがとうございます。また、商品をお買い上げ頂き大変ありがとうございます。
商品がまだ届いていないとのことで大変ご迷惑おかけしております。また、今回の発送には「Tracking Number」を付けてありません。クリスマスシーズンということもあり輸送に時間がかかっている可能性があります。もし、あと約10日経っても商品が届かない場合は再度ご連絡下さい。届かない場合は再度同じ商品を送るか全額返金させて頂きます。重ねてお詫び申し上げます。
ありがとうございます。

Thank you for your email, and purchasing from us. I am sorry that you haven't received the item yet. Unfortunately there is no tracking number available for this shipping. There is a possibility due to a Christmas season it might be taking longer. If you haven't received the item over 10 days, please let us know. In case if that happened, we will send the same item again or give you a full refund. Please accept our apologies.
Thank you so much for your patience.

Client

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