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[Translation from Japanese to English ] I received a return request from a client. I'd like to cover the cost of ret...

Original Texts
私は顧客からリターンリクエストを受けました
返送に掛かる送料を私が負担したいのですがどの様にすれば良いですか？
返送用のプリペイドラベルを私は持っていないし顧客の住所から我々の受取住所（アメリカ）までの送料も分からないので提供方法が分からない
アマゾンが発行するプリペイドラベルは無いのですか？それに掛かった送料を我々の売上から天引きしてもらう事は出来ないのですか？
もしそれが無い場合は一旦顧客に返送料を負担してもらい後に返金するという方法を取るべきですか？
早めに回答をくれたら幸いです
gabrielueda
Translated by gabrielueda
I received a return request from a client.
I'd like to cover the cost of returning the product, but how should I proceed?
I don't have the prepaid label for return, and since I don't know the cost of sending the product from the client's place to our address of reception (in the US), so I don't know what I can offer.
Does Amazon issue a prepaid label? And is it possible to deduct the cost of shipping from our sales amount?
If that option does not exist, should we ask the client to cover the cost of returning the product and then issue a refund?
I appreciate if you can give me a quick reply.

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
23 minutes
Freelancer
gabrielueda gabrielueda
Standard
日系ブラジル人です。幼い頃に家族と共に日本へ移住し、５年間滞在しました。
もともと英語が得意で、昨年になって日⇨英翻訳に正式にトライしてみました。
翻...

Other Translations From Japanese To English Are Made Public

SUMMER STYLE AWARD will be held in Malaysia on the 3rd of November 2019. With the cooperation of ○○, “BEST BODY LIFE GYM” at our gym will operate as an organiser. To make the award more enjoyable, we are waiting for your participating to the award! ○○ will be attending from our gym this year, too! Others with tagged in should be never forgotten to taken part in! ※Use profile URL or QR c...
Japanese → English
Thank you for your reply. I will order the item newly. If the items that I ordered previous time will not be arrived, can you refund? Also, I ask you a favor for another matter, there is an Indian seller who can't ship by rapid express and I would like you to tell how to shop by express. Would you tell me your phone number? The seller would make a call to you by his/her native langu...
Japanese → English
I understand the gist of remote work. We've been in the same situation since April. How is the state of the online sales? I want to talk about the advertising costs. Half a year has passed since the contract started in March, is it alright to charge the card for $XXX, for half-year's worth of advertisement? Also, you have 3 special benefit articles, if you can provide sales information and ...
Japanese → English
Thank you very much. I am thinking of a plan to visit Lithuania. Which is the best season to go there? Please come to Japan. We will be your guides. Yes, any encounter with new people is just amazing. I do thank God for that.
Japanese → English

gabrielueda's Public Translations

I rode it as a substitute car during my vehicle inspection.
It was a car from June 2014, but there were absolutely no transmission jerkiness, and I felt like riding a multi-level AT.
If someone not too familiar with cars drives, they will probably not notice that it is equipped with DCT.

[Exterior]
It breaks away the common sense of compact cars so far.
It is a very majestic exterior, one that does not resemble a compact car.
Very good looking.
When I am driving it, I often call people's attention.

[Interior]
Japanese → English
It has a simple appearance.

[Engine Performance]
It is more than enough for a 1.5.

[Driving Performance]
What surprised me the most was the speed of start dash when waiting at a traffic light.
It is way faster than a Prius, and faster than a 2.5L sedan too.
I think there are not many cars in Japan that can beat this one in start dash.
If you want to move around quickly, free of stress, in an urban area full of lights, then this is your only choice.

[Ride Quality]
As long as you keep the specified amount of air pressure, it is not bad.
Japanese → English
[Fuel Consumption]
Stretching at the suburbs, it makes about 28 ~ 29 km/L. Stretching at highways at about 100km, it makes 25 ~ 26.
But the fuel consumption of this car increases a lot as you practice.

When you display the power flow at the multi-information display, you can see which energy source is being used while you run, so you should use the accelerator using this as reference.

A trick is accelerate firmly when you start, and try to stabilize the speed as quick as possible.
By doing this, it runs a longer time on EV mode, so you can get a better fuel consumption.
Japanese → English
Thank you for you contact.
Below is my answer about the cancel request you submitted.

This bass is, without a doubt, an original Fender bass. The place where I purchased it is certified as an official Fender dealer, so there is no doubt. Also, I have sent the warranty, issued by Fender, in the pocket of the external part the case, so please have a look. That warranty certifies that this is an original product.

Also, about the portion you took a picture of, is likely to have been caused in the production process, not during by storage or transportation.
Japanese → English