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[Translation from Japanese to English ] I got a contact from EMS today. The item seems to have lost during transpor...

Original Texts
本日EMSより連絡がありました。
商品は紛失してしまったようです。
大変ご迷惑おかけして申し訳ありません。

今後の対応についてですが
・商品代と送料のご返金。
・代替え品の発送。
私のネットワークで同商品を入手しました。
10日程まで待って頂ければ発送致します。
もちろんおまけもお付けします。

どちらにしてもケースを閉じて頂けませんか？
閉じて頂けないとこちらから対応が出来ない状態です。

ご検討頂ければ幸いです！

shimauma
Translated by shimauma
I got a contact from EMS today.
The item seems to have lost during transport.
I'm sorry to cause you troubles.

I would like to deal with the situation as follows.
・Refund of the item price and the shipping cost.
・Dispatch of a replacing item.
I got this item through my network.
I can ship it if you can wait for about 10 days.
I will enclose a apology gift.

Either way, could you please close the case?
If not, it's impossible for me to deal with the situation.

Your consideration in this matter would be highly appreciated!







Result of Translation in Conyac

Number of Characters of Requests:
197letters
Translation Language
Japanese → English
Translation Fee
$17.73
Translation Time
13 minutes
Freelancer
shimauma shimauma
Standard
静岡県出身、ドイツ在住のshimaumaと申します。英⇄日（TOEIC960レベル）、独⇄日（TELC B2レベル）に対応可能です。非ネイティブのブローク...

Other Translations From Japanese To English Are Made Public

How is the situation around the examination after that? Your proposal for the Mac series of GO series is with regards to the age of customer buying. The up-coming season in Japan is a time when demand is expanding greatly. We can expect big PR and results. It was introduced to ◎ and the person in charge of Makuake at the HK Fair. We have great expectations for development in our company....
Japanese → English
We would like to place an order with you in advance, although we haven't received an order from our client yet. However, we would like our order to arrive sometime in May through June. Would it be possible for you to keep it until May and ship it upon our request? If it is OK with you, we will place an order in a few days.
Japanese → English
1. My name is xxx running business of import and sale store. We appreciate we could business with your company. We would like to make order with the amount of money you were quoted, can I pay only by credit card? We would like to pay by PayPal, would it be acceptable? 2. Bulk order is possible in your shop? This product is offered 20% discount with 12 pieces but we would like t...
Japanese → English
Thank you so much as always. I have completed the payment of $750. Please keep your attention to Mei-Lin as well as Carmen and Teegan.
Japanese → English

shimauma's Public Translations

おくむらさん

我々のメール返信がないことを、残念に思います。
返信がないのは、これが初めてではありません。
我々は常に貴方からの質問に応え、貴方と会社を重んじてきました。
我々の質問を無視するのは無礼です。
特に、これまで１２年以上に及ぶ我々のビジネス関係を考えれば尚更です。
質問に返信されないということは、返信に時間をかける価値が我々に無いということを表すことになります。

お互いに利益を得られるよう、今後は是非メールへの返信をお願いしたいと思います。
返信が前向きな内容でない場合でも、我々を無視されるより大分ましです。

前回のメールに書かれた質問に対する返信をお待ちしております。
English → Japanese
How much would it be if I order ”Carmen kit by Adrie Stoete- HEAD ONLY Limbs set #20”?
As in the attached picture, I would like the doll to have glass eyes in chocolate brown and black baby-like hair made of mohair. (similar to Anming)
The eyes should be made of glass, not acryl.
Japanese → English
Dear I,

For your reference, I'm sending you a transportation to Narita airport tomorrow.

From Tokyo Station

Train A
Departure 13:02 → Arrival 13:57

-About 10 min. by taxi from the hotel to Tokyo station.
-If you take Train A, please go to "Marunouchi-guchi" at the Tokyo station by taxi.
-The platforms are No. 3 and 4 (Basement 5th floor)
It takes about 15 min. to the platforms on foot.
-All seats are reserved.
-All seat are unreserved. (Seat selection is not possible.)
-The nearest station is "Narita Airport Station".
-Check-in counter is at the Terminal 1.









Japanese → English
It's been a while. How are you?
I'm doing fine.
I would like to receive a quotation for a doll.
(If the price is acceptable, I will order from the URL of order form that you told me before.)

I would like a doll that exactly looks like Barnabe which you made for me before.
You emailed me a picture of the finished doll on February 7, 2018 at 10:52.
I would say that the picture is a kind of dark (the doll looks darker.)
I will send you a picture that I took.




Japanese → English