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  4. I got a contact from EMS today. The...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I got a contact from EMS today. The item seems to have lost during transpor...

Original Texts
本日EMSより連絡がありました。
商品は紛失してしまったようです。
大変ご迷惑おかけして申し訳ありません。

今後の対応についてですが
・商品代と送料のご返金。
・代替え品の発送。
私のネットワークで同商品を入手しました。
10日程まで待って頂ければ発送致します。
もちろんおまけもお付けします。

どちらにしてもケースを閉じて頂けませんか？
閉じて頂けないとこちらから対応が出来ない状態です。

ご検討頂ければ幸いです！

shimauma
Translated by shimauma
I got a contact from EMS today.
The item seems to have lost during transport.
I'm sorry to cause you troubles.

I would like to deal with the situation as follows.
・Refund of the item price and the shipping cost.
・Dispatch of a replacing item.
I got this item through my network.
I can ship it if you can wait for about 10 days.
I will enclose a apology gift.

Either way, could you please close the case?
If not, it's impossible for me to deal with the situation.

Your consideration in this matter would be highly appreciated!







Result of Translation in Conyac

Number of Characters of Requests:
197letters
Translation Language
Japanese → English
Translation Fee
$17.73
Translation Time
13 minutes
Freelancer
shimauma shimauma
Standard
静岡県出身、ドイツ在住のshimaumaと申します。英⇄日（TOEIC960レベル）、独⇄日（TELC B2レベル）に対応可能です。非ネイティブのブローク...

Other Translations From Japanese To English Are Made Public

I got it. Then, I will deliver the item today with the method which doesn't request the sign. However, the item will be in front of the entrance if they cannot put it in the post. Please be careful for theft (I hear that there are a lot of thefts in USA.) There is a tracking number in the item. If you follow its tracking number, you can find the rough date when they deliver it (I will info...
Japanese → English
I asked the person in charge on Makuake why it's been taking time to come my turn for a campaign. The reason is because I applied for another campaign earlier and my turn will come after the campaign is completed. Therefore, I would like to apply for a campaign in another name so that I could start a campaign for A on Makuake as early as possible. To do this, I would like to ask you...
Japanese → English
Have you sent me the samples for the corrosion test yet? While you said you would decide the temporary standard from the result of the test, how should we handle the 100 units scheduled to be shipped for the end of this month? We think it would be better to ship them after the determination of the standard in consideration of the quality control. On the other hand, the deadline may matter, I...
Japanese → English
Please advise on this reques. The tracking information says it has been delivered. But they claim they haven't received the item yet. The tracking info says WEST PHILADELPHIA,PA. However, this means that delivery to Wilmington,DE, which is the buyer's address, was not made. WEST PHILADELPHIA,PA, which is the area where DHL delivers to the buyer's address. I also sent the proof of delivery...
Japanese → English

shimauma's Public Translations

Thank you for your message.

I would like to return the item, not to exchange it.

My customer wanted this item, but it wasn't delivered on time.
I'm sorry to tell you this, although I asked you to check the item and send it in order to avoid any trouble.

Would it be ok if I would return the item to you?

After receiving the returned item, please give me a full refund.

Thank you in advance for your response.








Japanese → English
おくむらさん

我々のメール返信がないことを、残念に思います。
返信がないのは、これが初めてではありません。
我々は常に貴方からの質問に応え、貴方と会社を重んじてきました。
我々の質問を無視するのは無礼です。
特に、これまで１２年以上に及ぶ我々のビジネス関係を考えれば尚更です。
質問に返信されないということは、返信に時間をかける価値が我々に無いということを表すことになります。

お互いに利益を得られるよう、今後は是非メールへの返信をお願いしたいと思います。
返信が前向きな内容でない場合でも、我々を無視されるより大分ましです。

前回のメールに書かれた質問に対する返信をお待ちしております。
English → Japanese
How much would it be if I order ”Carmen kit by Adrie Stoete- HEAD ONLY Limbs set #20”?
As in the attached picture, I would like the doll to have glass eyes in chocolate brown and black baby-like hair made of mohair. (similar to Anming)
The eyes should be made of glass, not acryl.
Japanese → English
Dear I,

For your reference, I'm sending you a transportation to Narita airport tomorrow.

From Tokyo Station

Train A
Departure 13:02 → Arrival 13:57

-About 10 min. by taxi from the hotel to Tokyo station.
-If you take Train A, please go to "Marunouchi-guchi" at the Tokyo station by taxi.
-The platforms are No. 3 and 4 (Basement 5th floor)
It takes about 15 min. to the platforms on foot.
-All seats are reserved.
-All seat are unreserved. (Seat selection is not possible.)
-The nearest station is "Narita Airport Station".
-Check-in counter is at the Terminal 1.









Japanese → English