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[Translation from Japanese to English ] I checked the tracking number. The item is on its way to be returned. We can ...

Original Texts
追跡番号を調べたところ、商品は返送中との事です。商品代のみ返金する事が可能です。
商品を再送して欲しい場合、一旦注文をキャンセルして再度ご注文してください。
あなたのご希望をご連絡ください。

私たちはあなたから商品をまだ受け取っていないので返金する事ができません。
商品を発送しましたか？発送したのであれば領収書を見せてください。

申し訳ありません。商品は配送中に紛失してしまったようです。私たちは二日以内に速達で再発送できます。また、キャンセルして返金する事もできます。
kohashi
Translated by kohashi
I checked the tracking number. The item is on its way to be returned. We can refund only for the amount of the item.
If you want to re-send it to you, please cancel once and order it once again.
Please let me know how you would like to proceed.

We cannot send you the refund as the goods has not arrived from you yet.
Have you shipped it to us? If you did could you show us the receipt?

We are sorry to inform you that the goods have lost while it was delivered to you. We can send it to you via express mail. Also, we accept your cancellation refunding your money.
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Result of Translation in Conyac

Number of Characters of Requests:
231letters
Translation Language
Japanese → English
Translation Fee
$20.79
Translation Time
7 minutes
Freelancer
kohashi kohashi
Starter
米国10年、オランダ2年、英国3年駐在。製薬業界出身。
Contact

Other Translations From Japanese To English Are Made Public

Hi, Has the baby grown up? I deposit my iPhone to the supplier for changing the buttery and I cannot use WeChat now. Could I order 10,000 units of eye pathch? Although I wonder if you reject it because you resigned the company and focus on taking care of baby, I ask you.
Japanese → English
Is packing numbers shown on each wooden box and pallet in the cargo? (Can I recognize the contents from outside?) And as customer's request, please show shipping fee in the shipping invoice by dividing into three equal parts. (Example) If the shipping fee is JPY 10,000, Shipping fee A JPY 3,334 Shipping fee B JPY 3,333 Shipping fee C JPY 3,333 And regarding to the invoice, please...
Japanese → English
I received the record yesterday, and listened to it as trial. In the explanation of the item, "Vinyl tested and fantastic totally in excellent xxx" is listed. But I wonder if you did recording after listening to it? I found that there are six rational clicks in the first song of side 1, three noticeable clicks in the second song and skip in the first song of side 2. Then I decided stop listenin...
Japanese → English
The reason of this case is that we didn't ship the item sooner and that we didn't contact the customer frequentry. Als, due to the coronavirus, there was unexpected delay.
Japanese → English

kohashi's Public Translations

Let me Introduce soma foods that originated in Hiroshima

People imagine Okonomiyaki first when they hear Hiroshima.
There are more than 1,600 Okonomiyaki restaurants in Hiroshima Prefecture, and it has been popular since my childhood.
It is also popular with tourists from all over Japan and overseas.

Onomichi Ramen
Ramen from Onomichi, Hiroshima.
The soy sauce-flavored soup is popular as a souvenir also.

It is an oyster
Oyster farming is popular in Hiroshima also as it is facing the sea.
Oysters are sometimes served in the school lunch as curry too.
Japanese → English
If you're still interested in selling it to me, I am sure we can send money via Wise. Once I transfer the money through wise, you will receive an email from wise. All you have to do is proceed with the instrutions received as per this email. Would you like to consider using wise?
Japanese → English
1. Real estate brokerage business
In Hong Kong, our partnering company is the contact point to attract potential customers of purchasing real estate in Japan.
At the same time, we are planning to open a liaison office in Hong Kong if we can expect customers in a stable manner.
On the other hand, in Japan, T-CROSS Co., Ltd. serves as a point of contact, providing support for entering the Greater China region and Hong Kong and for searching for potential customers for real estate.
Target annual sales is one million USD.

2. Identifying producers of products and materials, and representing the purchasing
Representing a Japanese company, we search and identify suitable producers of raw materials and product providers focusing on Asia, and also act as a representative of their purchasing.
As for the background of our business, the sales amount of online sales in Japan is increasing year by year,
Japanese → English
Sorry to keep you waiting.
It took a long time to prepare the related materials and arrange for a translation specialist.
As for the proof of address
1. Office utility invoice (electricity bill)
2, Official transcript as Af limited Japan branch
I will send it here.
Also, as the traveling to and from Hong Kong will be resumed shortly since the impact of the COVID has disappeared,, we are planning to rent an office in Hong Kong.
Although, the accounting firm has received a notice of account closure, we understand the deadline this this week as per the email I received on the 25th.
Japanese → English