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  4. We are so sorry for this problem. We ...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] We are so sorry for this problem. We confirmed the movement when packaging. I...

Original Texts
ご迷惑をお掛けして、大本申し訳ありません。出荷時に動作確認はしておりますが、輸送時に何らかの問題が生じたのかもしれません。商品の返品と返金を承ります。下記のリターンアドレスまで、お手数ですがレンズをご返送ください。レンズ到着次第、ご返金させていただきます。返送料もご申告いただけましたらご返金させていただきます。
お手数おかけしますがよろしくお願いいたします。
hhanyu7
Translated by hhanyu7
I apologize for this inconvenience. I confirmed it worked properly before shipping. I think something might happen in transit. I am willing to accept the returned item from you and offer you a refund. Please return the lens to the following return address. I will refund the money as soon as I receive the lens. I will also pay the shipping cost if you tell me how much.

Again, I am sorry for troubling you and thank you.

Result of Translation in Conyac

Number of Characters of Requests:
179letters
Translation Language
Japanese → English
Translation Fee
$16.11
Translation Time
13 minutes
Freelancer
hhanyu7 hhanyu7
Standard

Other Translations From Japanese To English Are Made Public

I apologize to be late very much in replying you. Thank you for checking it. We agree to what you suggested. I will contact A and B regarding this, and share the document. If you schedule of C and D and final version of E, please share them. If nothing has been changed in what you had sent to me before, please let me know. Is schedule of C and D the same? F must be revised. As not January...
Japanese → English
Understood. Sorry. After the tour ends in the morning, if I bring you back to the hotel we may not make it on time for the afternoon tour. I can pick you up in the morning but the site is far from your hotel so sending you back and returning you will be difficult. In the morning there are no transportation facilities from your hotel so I have to pick you up. After the tour I recommend g...
Japanese → English
The last time you submitted the required documents, your account was suspended because the address on the credit card statement was old. An AMEX statement with your current address has been issued and is be attached. Your current address is on the bottom left of the first statement. The passport image and driver’s license image is also re-attached. If you have a driver's license in Japa...
Japanese → English
Please forgive me for sending a rude message late last night due to being upset. I just couldn't figure out why you were blocking me on Facebook. When I saw your post yesterday, you were in the photo looking happy and sightseeing. But you told me that you were in hospital, right? Why did you lie? You have admitted that you were lying, that is why you deleted the photo, right? I think deleting i...
Japanese → English

hhanyu7's Public Translations

I have not received a record yet, and could you tell me the current status of it? Please let me know as soon as the latest information is available. Thank you in advance.
Japanese → English
Payment method: One-time payment by Visa or Mastercard
Customs and others: A recipient will pay VAT, customs and other handling fees.
Japanese → English
I was thinking of many things yesterday. I have been too jealous to control myself for about the last six months. I loved you that much. This feeling was not good for my mental health. I was one step short of going crazy. Let's stop putting restrains on each other. I thought I should have not put restrains on you. I feel you are a woman who always want to live freely. I believe you should live freely and as you wish. Of course, I still love you and respect you. That feeling remains the same.
Japanese → English
Thank you for your purchase.
Your order will be shipped by air.
Please be assured that it comes with its tracking number.
We have shipped our products to Saudi Arabia in the past, and it's highly likely that it takes time after a package arrives in Saudi Arabia.
It might take about one or two months.
We will ship your order as soon as possible, and thank you for your patience.
Japanese → English