お返事が遅くなり申し訳ございません。
ご注文頂いた商品ですが、
７／２５に、日本の郵便局に問合せをしましたが未だ返事が返ってこない状況です。
これ以上、お待たせするのは申し訳ありませんので
下記２つから、対応を選んでいただければと思います。
１．キャンセル手続きをしていただき全額返金
２．再度、同じ商品を急行便で発送
何回もご連絡をもらいながら、このような対応しかご提案できないことを深くお詫び申しあげます。
Rating
52
Translation / English
- Posted at 18 Aug 2015 at 21:22
Sorry for the late reply.
Regarding to the item you ordered, we are still waiting for response from Post Office.
However, we can not make you wait any longer.
You could kindly choose one of our suggestions which suits you better:
1. Cancel the order and full refund
2. Ship out the same item by the Express
We are terribly sorry that this is the least we could do, after you contacted us many times.
We really appreciate your understanding.
Regarding to the item you ordered, we are still waiting for response from Post Office.
However, we can not make you wait any longer.
You could kindly choose one of our suggestions which suits you better:
1. Cancel the order and full refund
2. Ship out the same item by the Express
We are terribly sorry that this is the least we could do, after you contacted us many times.
We really appreciate your understanding.
★★★☆☆ 3.0/1
Rating
57
Translation / English
- Posted at 18 Aug 2015 at 21:17
Sorry for my late reply.
With respect to the goods you ordered, we haven't received any response from the post office although I made an inquiry on July 25th.
I don't want to keep you waiting any longer, I would like you to choose one of two actions below.
1. You cancel the order and I pay you back all the amount.
2. I send you the same goods by express delivery.
Even though you contact me a number of times, I apologize for proposing this kind of response.
With respect to the goods you ordered, we haven't received any response from the post office although I made an inquiry on July 25th.
I don't want to keep you waiting any longer, I would like you to choose one of two actions below.
1. You cancel the order and I pay you back all the amount.
2. I send you the same goods by express delivery.
Even though you contact me a number of times, I apologize for proposing this kind of response.
Rating
52
Translation / English
- Posted at 18 Aug 2015 at 21:34
I apologise for the delay in my reply.
Regarding the item that you've ordered,
I did an inquiry at the Japan Post Office on the 25th July, but yet to receive any reply.
I am sorry to have kept you waiting, thus, please choose between these two options below.
1. Cancel and get a full refund on the item that you've purchased.
2. Send out the product once again using express post.
I apologise for any inconvenience and having to give out these two options after several mails.
Regarding the item that you've ordered,
I did an inquiry at the Japan Post Office on the 25th July, but yet to receive any reply.
I am sorry to have kept you waiting, thus, please choose between these two options below.
1. Cancel and get a full refund on the item that you've purchased.
2. Send out the product once again using express post.
I apologise for any inconvenience and having to give out these two options after several mails.
Rating
51
Translation / English
- Posted at 18 Aug 2015 at 21:27
I'm sorry for this late reply.
As for your order, I contacted a Japanese post office to inquire about its delivery status on July 25th, but I have not got their reply yet.
As I I would not want to keep you waiting anymore, could you choose from the two options below:
1. Cancel the order. and request a full refund.
2. Request re-dispatch of the same goods by another express courier service.
Sorry again for all this trouble after you have contacted me for many times.
As for your order, I contacted a Japanese post office to inquire about its delivery status on July 25th, but I have not got their reply yet.
As I I would not want to keep you waiting anymore, could you choose from the two options below:
1. Cancel the order. and request a full refund.
2. Request re-dispatch of the same goods by another express courier service.
Sorry again for all this trouble after you have contacted me for many times.
Rating
50
Translation / English
- Posted at 18 Aug 2015 at 21:24
I'm sorry for late reply.
Regarding the your order, I made inquiries to Japan post office in July 25th, but I
haven't had any reply yet.
It is extremely sorry to keep you wait, so I'd like you to choose alternative bellow.
1. Cancellation and refund
2. Dispatch same order using express mail
I deeply apologize for such correspondence since you have contacted me many times.
Regarding the your order, I made inquiries to Japan post office in July 25th, but I
haven't had any reply yet.
It is extremely sorry to keep you wait, so I'd like you to choose alternative bellow.
1. Cancellation and refund
2. Dispatch same order using express mail
I deeply apologize for such correspondence since you have contacted me many times.
Rating
50
Translation / English
- Posted at 18 Aug 2015 at 21:35
Firstly, I apologise for the delay in replying to you.
I have made an enquiry to Japanese post about the goods you ordered, however I still haven't received any response from them.
I feel so sorry to keep you waiting for such a long time, thus I propose you to choose from 2 options;
1. you go through a cancellation procedure for full refund
2. I send the same goods by express again
Again I sincerely apologize you that I could only deal in such way even you contacted me many times.
I have made an enquiry to Japanese post about the goods you ordered, however I still haven't received any response from them.
I feel so sorry to keep you waiting for such a long time, thus I propose you to choose from 2 options;
1. you go through a cancellation procedure for full refund
2. I send the same goods by express again
Again I sincerely apologize you that I could only deal in such way even you contacted me many times.
2行目-->>Regarding to the item you ordered, we are still waiting for response from Post Office, which we contacted on July 25th.