[Translation from Japanese to English ] We apologize for the inconvenient for you. It is difficult to deal with t...

This requests contains 228 characters and is related to the following tags: "Business" . It has been translated 2 times by the following translators : ( kanako0128 , mdtrnsltn ) and was completed in 0 hours 11 minutes .

Requested by yukifujimura at 02 Aug 2015 at 14:55 780 views
Time left: Finished

お客様にご不便をおかけしており深くお詫び申し上げます。

アイフォンとの接続トラブルについては、当店で対応するのは困難です。
メーカー側と再度問い合わせをすることをお勧めします。

お客様は返品を希望されていないのは承知しておりますが、
当店では、商品を受け取ってから30日以内であれば、商品を返品し、全額返金することを受け付けておりますので、ご再考いただければ幸いです。

なお、当店では返品以外の対応(例えば、修理や交換など)はしておりませんので、ご承知おきください。

We deeply apologize for the inconvenience you have experienced.

We are not able to help you with the connection problem with an iPhone.
We recommend that you inquire the manufacturer again.

We understand that you are not wishing to return the product but we accept a return of a product for a full refund within 30 days of receiving the product so please reconsider this option.

Please understand that we do not offer any other options besides product return, such as repair or exchange.

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