[Translation from Japanese to English ] We haven't got answer yet so let us ask again. We were asked by Amazon pay...

This requests contains 225 characters . It has been translated 2 times by the following translators : ( transcontinents , sujiko , sumotoraimi , rhatakeyama , miwanco ) and was completed in 0 hours 10 minutes .

Requested by tukazi at 15 Jun 2015 at 15:50 4550 views
Time left: Finished

未だに回答が得られないので再度質問します。

我々はアマゾンペイメントチームから法人銀行口座の明細書を求められています。
我々はワールドファーストという決済代行サービス会社で、会社名の法人口座をイギリスとドイツに開設し、その明細書をアマゾンペイメントチームに送付したが、この明細書は受け入れられませんでした。

これはなぜ受け入れられませんか?

また、我々は日本の法人のため、法人口座は日本にしか持っていません。

どうすればこの問題を解決できるか連絡してください。

We have not received your reply yet, so asking you again.

We have been required to submit a full statement of corporate account from the payment team of Amazon. We are settlement service company called World First, and we opened our corporate accounts in England and Germany under the name of our company. We submitted bank statements to the payment team of Amazon, but they were rejected.

Could you please explain the reason of rejection?

We are Japan based company, so we have corporate account only in Japan.

Could you please send us your advise how we can resolve this issue.

Client

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