[Translation from Japanese to English ] Hello. My customers are very angry about this shipping delay. Could you ple...

Original text

こんにちは。

今回の発送の遅れで、私のお客さんはとても怒っています。

今回の注文はキャンセルで、すぐに返金してもらえますか？

それと、その商品は新品ですか？　

Translation / English

Hello.
My customers are very angry about this shipping delay.
Could you please cancel this order and issue me a refund right away?
By the way, is this product new?

Translation / English

Good day.
My customer is very angry with the delay of shipment this time.
Would you cancel this order and issue a refund?
Is the item brandnew?

Translation / English

Good afternoon.

My customer was very angry to the delay of the shipment.

Can I cancel the order and get my refundment back?

And is the product new?

Translation / English

Hello.

My customer is truly upset about the delay of the shipment this time.

I'd like to cancel the order and would like you to refund immediately.

By the way, is the article new?

Translation / English

Good afternoon,

My client is very angry because of the delay of the shipment.

If I cancel the order, can I get the refund back?

And I would like to know that is it the product new?