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  4. I'm glad that you take good care of t...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I'm glad that you take good care of troubles, but there are too many mistakes...

Original Texts
トラブルに対して気持ちのよい対応をしてもらえるのは大変嬉しいのですが、
少しミスが多すぎますね。
あなたもご存知のように日本のお客様は品質に対して大変シビアです。
ICONジャケットの背中のレザーに汚れがついているし、大きな刺繍部分が全体的に薄汚れた感じです。
従ってパットを補充しただけではお客様にお渡しできません。
代わりの商品を送って下さい。その場合は送料を半分持つだけで良いのですか？
この商品は返送してもよいのですがどうしましょう？
transcontinents
Translated by transcontinents
I'm glad that you take good care of troubles, but there are too many mistakes.
As you know, Japanese customers are very severe about quality.
There is a stain on the back leather of ICON jacket, and entire big embroidery looks dirty.
Therefore I cannot deliver this to the customer just by adding pads.
Please send replacement. In that case should I just pay for half of the shipping cost?
I can return this item, what should I do?

Result of Translation in Conyac

Number of Characters of Requests:
215letters
Translation Language
Japanese → English
Translation Fee
$19.35
Translation Time
23 minutes
Freelancer
transcontinents transcontinents
Starter
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

Other Translations From Japanese To English Are Made Public

As it is produced by different ways, weight of eraser produced is changed. The weight of pencil produced changes by difference of production and element of material. Weight of each ball point pen produced by mass changes. It is about ten grams, but is actually different. If we want to know exact weight, we have to weigh each one. It will be 9 or ten grams.
Japanese → English
I sent the following message to the buyer. Please return the item to Japan. Once I receive the item, I will give you a full refund.
Japanese → English
Hello. Today the item arrived. Thank you for your swift shipping. I thank you for the gift too. I would like to ask you that in the phenakite arrived, there were thin blueish stones. Are they Phenakite? Is it maybe, Aquamarine? Are there blue Phenakites exist? Are there any Aquamarine, other stones or fake things in there? I look forward to hearing from you.
Japanese → English
Thank you so much for the overly kind words. It feels like a dream to receive a direct response from a world-famous kit creator like you. I am truly honored. Understood! I will be careful not to be deceived. I absolutely will not tolerate fake kits! Thank you.
Japanese → English

transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English