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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Thank you for the response. My reply is regarding the above mentioned inci...

Original Texts
ご連絡ありがとうございます。

上記の件に関する返答をさせていただきます。

お客様には心配とご迷惑をお掛けしております。
認識されない原因なのですが、ドライバーの問題が考えられます。
最新のドライバーをホームページからインストールし、再度、接続を試してください。
ホームページアドレス:

こちらでも原因を確認するため、お使いのPCスペックを教えていただけないでしょうか？
brandon-blaisdell
Translated by brandon-blaisdell
Thank you for the response.

My reply is regarding the above mentioned incident.

We have inconvenienced you and caused you to worry.
We still do not fully understand the cause of the incident, but we think it is a problem with the driver.
Please install the newest driver from the home page, then try connecting once more.
Home page address:

In order to understand the causes for this incident, is it possible for you to tell us the specifications of the PC being used?
Contact

Result of Translation in Conyac

Number of Characters of Requests:
178letters
Translation Language
Japanese → English
Translation Fee
$16.02
Translation Time
4 minutes
Freelancer
brandon-blaisdell brandon-blaisdell
Starter (High)
Hello! My name is Brandon and I am 1/4 Japanese. I've been reading, writing, ...
Contact

Other Translations From Japanese To English Are Made Public

Hello. Thank you very much for your e-mail. I am sorry to hear that the pink one is out of stock. I appreciate your proposal for an alternative item. I feel the blue one is also excellent, but I would like to cancel my order since I have been looking for a pink one. Thank you very much for your sincere support.
Japanese → English
At the work place I am still working as AD. Also I am working for designers training as well as management for the team to build up. I am not a digital specialist. I came into this work as I love graphic designer and art. There for, even if the work is mainly for digital, I would like to work for art designer, design manger and design director. I am sorry but I would not accept you offer. I...
Japanese → English
I am sorry but such an explanation doesn't make sense I guess. What do you mean by such a correct refunding for the customer? The cancellation will lead 100% payment provided for us. For a email received shortly, it is free cancellation, but it will incur a 100% cancellation fee at this time. With regards. These forest is a climax forest after completing to grow. You will see the difference ...
Japanese → English
Regarding shipping settings, I received the following message. Is there a problem with Expedited Shipping of Domestic Shipping? I'm taking a look at the attached setup screen, but it doesn't show where there is a problem. How much should shipping cost be at the maximum? Please explain in detail what is the problem with the default template "normal" so that I can correct everything.
Japanese → English

brandon-blaisdell's Public Translations

Understood.
I will have someone prepare the response on my side.
I will send the email to your email.
We well bear the costs for the entirety of the expnses incurred.

Also, we are now unable to sell from our shop due to restrictions caused by you.
It's so bad that my family won't be able to eat this month.
We are in dire straits.
Thankfully, we've received a massive outpouring of support from other buyers who have displayed our merchandise.
Currently we are in the midst of working out a solution with ebay, but that has been a direct effect of your case.
Please, lend us your help.

At this rate we are not able to sell a single thing.
We definitely need your help given the curren situation.
Japanese → English
Thank you for the reply.


I understand the 3 points you mentioned previously.
I will let you know about the shipping fees tomorrow.
Is it necessary to prevent the paper included with the packaging from losing its shape?
If we are able to fold it, the shipping fee will be a little cheaper.
Please tell us your preference for the packaging.

I believe that the price is on the more affordable side.
If you do have a request however, let us know your opinion and we will consider it.
Even if it is sold on eBay, I think it will make a profit.
Japanese → English
You ordered a 2-piece, 2-wearable suit.
Please thoroughly check your order form.
On both it is recorded as "2 piece suit".
Number 2 was sent as a 1 piece.
Please make the necessary corrections immediately.

I traveled 70 km out of my way to DHL's office to pick up the package on the 11th.
They told me the date of delivery would be the 12th.

Please send the Monster jacket immediately.
Japanese → English
When I heard you still had stock I breathed a sigh of relief.
Since my friend doesn't have a Paypal account, I was asked to buy on their behalf.
Once I get the money from my friend for the merchandise, I'll transfer the merchandise amount (834€) into your Paypal account.
I'm probably not going to get the payment till the middle of next week, so please wait till then.
The thing is, my friend REALLY wants these clothes and your store is the only one that has a size 44.
We're not trying to scam you or anything and we promise to pay. If it's possible, please set it aside for us.
Also, once payment is complete I'd like you to ship it to my address. Once I get it, I'll immediately give it to my friend!
Japanese → English

brandon-blaisdell's Services

Please allow me to assist with double-proofing, proofreading, editing, or a quality check of your precious website localization.
$20.00 per hour
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