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[Translation from Japanese to English ] We apologize to have caused you an inconvenience. We asked a delivery compan...

This requests contains 137 characters . It has been translated 2 times by the following translators : ( sujiko , fujisawa_2014 , junko-k ) and was completed in 0 hours 6 minutes .

Requested by sazabi at 05 Feb 2015 at 16:59 1169 views
Time left: Finished

ご迷惑をお掛けしまして大変申し訳ございません。

運送会社に荷物の追跡を依頼しましたが、どこにあるかわからないとの事です。

弊社から荷物は出荷しているのですが、お手元に届かず、長い間お待ちいただいておりますので、全額ご返金させて頂きたいと思います。

どうぞ、よろしくお願い致します。

I am sorry for causing you so much inconvenience.

I've asked the transportation company to track the package, but it seems it cannot be located.
We sent the package, but is has not reached you, and you have been waiting for a long time, so I want to give you a full refund.

Thank you.

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