在庫の行き違いの件でご迷惑をおかけしております。
お忙しい中のご連絡申し訳ございません。
代替品ご覧になっていかがでしょうか？
一旦お金をお預かりしておりますのでお客様の希望であればすぐ返金、キャンセル対応させていただきます。
お客様のお考えをお聞かせ下さい。
We apologize for the inconvenience we have caused you regarding our misunderstanding about the stock.
We are sorry to make you contact us while you are busy.
We would like to know your opinion about the replacement product.
Since we have already charged for the product, it is also possible to cancel the order and refund the amount paid, if you wish.
Please let me know how you like this matter to be settled.
