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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] The item I received today is defective. The pink string is unfastened. I'...

Original Texts
本日商品が届きましたが、不良品でした。
ピンクの紐の部分の糸がほどけてしまっています。
写真を添付します。
返品したいのですが、どのようにすればいいですか？
当方は日本からの返品になります。
mura
Translated by mura

I got the item today, but it was a cripple; the pink lashing is disassembled and not usable. So I want to send it back to you, but how can I do it?
I mean sending back from Japan..

Result of Translation in Conyac

Number of Characters of Requests:
91letters
Translation Language
Japanese → English
Translation Fee
$8.19
Translation Time
about 1 hour
Freelancer
mura mura
Starter
翻訳歴８か月

Other Translations From Japanese To English Are Made Public

I am in the office in Tokyo. I got following email from the headquarters and I phoned you yesterday. I knew you are interested in the brand to place an order , so that I will send you some documents. About how much and how many do you intend to do so ? For the ordering this month, we will ship items from Tokyo around next April from Tokyo. Any other brands you are interested in? If possible, s...
Japanese → English
As we will send you the contract blue print, please check it. The first chapter and the third chapter has almost the same content given from Mr E. As for the second chapter's payment, it was made with the content agreed when having met Mr T. The points are the following 2. The payment to your clinic from us is according to the price list given to us. To pay monthly patient's operation fees...
Japanese → English
At the same time when we ponder on what we know and can, we were lack of humbleness to give a thought on what cannot make sense and what cannot be done. How could we draw a clear line between energy, water and air versus gains, losses and economic efficiency? From now on, for the time being, please be aware that I am going to be focusing on translation only, Please take care of what you ca...
Japanese → English
I am truly sorry if the contents of this issue have offended you. I am currently working to resolve some issues regarding imports so that I can continue to order. I would appreciate it if you could give me some time.
Japanese → English

mura's Public Translations

If by any chance the item should be sold out, I will refund to you.
Japanese → English
Japan is called one of the developing countries concerning Facebook; because the Facebook in Japan cannot not get good market compared to the existing SNSs such as mixi, Mobage Town, and GREE, and Twitter since it joined this field. Kunihiro Maeda explained the factors for this phenomenon. He says that the three has been inherently "less interaction of Japanese and people in abroad", the present SNSs such as mixi control most users, and "the global network merit is scarcely acknowledged by Japanese".
Japanese → English
The U.K.

I paid back all the amount of the item charge because it was said broken.
As I have to ask the compensation for the damage to the freight forwarder, I need the buyer’s prof that the item had been broken.
However, I cannot contact with the buyer. The buyer still keep the broken item.
I want to contact with the buyer.
Please help me to contact with the buyer.
Japanese → English
We have received your notice about returning goods and refund.

Our policy of refund is as follows.
If the item is unopened, we will refund all the money excepting the shipping charge.
In case you opened it, we will refund 50% of the charge excepting the shipping charge.
For the shipping charge, we already paid for it as the actual expense, so we cannot refund for it. So we ask for your understanding.
Please defray for the cost of sending back the item.

The time limit of the refund is within a week after we get the item.
If we don’t get the item or it has a remarkable problem such as damage or missing of its parts, we cannot refund the money. Please understand this.
Japanese → English