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  4. The item I received today is defectiv...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] The item I received today is defective. The pink string is unfastened. I'...

Original Texts
本日商品が届きましたが、不良品でした。
ピンクの紐の部分の糸がほどけてしまっています。
写真を添付します。
返品したいのですが、どのようにすればいいですか？
当方は日本からの返品になります。
mura
Translated by mura

I got the item today, but it was a cripple; the pink lashing is disassembled and not usable. So I want to send it back to you, but how can I do it?
I mean sending back from Japan..

Result of Translation in Conyac

Number of Characters of Requests:
91letters
Translation Language
Japanese → English
Translation Fee
$8.19
Translation Time
about 1 hour
Freelancer
mura mura
Starter
翻訳歴８か月

Other Translations From Japanese To English Are Made Public

Thank you for your email. Thank you also for the numbers and name list. Am I correct in understanding that you will participate in the trekking course? Will you be willing to go into the cave? There is no need to group you up, especially from the very beginning. We can decide at the time without problem. Please come in the trekking gear you usually use. It will take about one and a...
Japanese → English
You can choose to make your payment through either method. You can transfer the money to me beforehand or you can pay cash on the actual day. If you choose the former, please let me know the account information. Also, kindly note that your company will have to bear the transfer fee. Has the schedule on that day been firmed up? If so, please inform me of the way to contact you on that day i...
Japanese → English
I have updated the address of the receiver. Payment was completed using Paypal on December 12. Can you confirm please? If there's anything else important regarding the shipping of the item, please let me know.
Japanese → English
Thank you for your reply. Watching the present situation in Russia, I cannot help being anxious about that. So, I fixed the sure date to ask you to send the item. Please send the Teegan tape by March 28 JST with the tracking number of JP. Additionally, if its status does not become “already sent”, I will make the objection via PayPal and escalate it immediately though whether it makes sense...
Japanese → English

mura's Public Translations

If by any chance the item should be sold out, I will refund to you.
Japanese → English
Japan is called one of the developing countries concerning Facebook; because the Facebook in Japan cannot not get good market compared to the existing SNSs such as mixi, Mobage Town, and GREE, and Twitter since it joined this field. Kunihiro Maeda explained the factors for this phenomenon. He says that the three has been inherently "less interaction of Japanese and people in abroad", the present SNSs such as mixi control most users, and "the global network merit is scarcely acknowledged by Japanese".
Japanese → English
The U.K.

I paid back all the amount of the item charge because it was said broken.
As I have to ask the compensation for the damage to the freight forwarder, I need the buyer’s prof that the item had been broken.
However, I cannot contact with the buyer. The buyer still keep the broken item.
I want to contact with the buyer.
Please help me to contact with the buyer.
Japanese → English
We have received your notice about returning goods and refund.

Our policy of refund is as follows.
If the item is unopened, we will refund all the money excepting the shipping charge.
In case you opened it, we will refund 50% of the charge excepting the shipping charge.
For the shipping charge, we already paid for it as the actual expense, so we cannot refund for it. So we ask for your understanding.
Please defray for the cost of sending back the item.

The time limit of the refund is within a week after we get the item.
If we don’t get the item or it has a remarkable problem such as damage or missing of its parts, we cannot refund the money. Please understand this.
Japanese → English