Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] We are very sorry for the delay of your shipping arrival. Please be assured...

Original Texts
荷物の到着がかなり遅れている様で大変申し訳ありません
荷物の紛失が分かった場合には我々はすぐに全額返金致しますのでどうかご安心下さい。
また荷物の紛失は我々のコントロール外の問題である事をどうかご理解下さい
メキシコ郵便局には連絡を取って頂けましたか? 荷物の所在が分からないと言っていましたか?
メキシコ郵便局からの返答内容を教えて下さい
[deleted user]
Translated by [deleted user]
We are very sorry for the delay of your shipping arrival.
Please be assured that we will refund you all if it is missing.
Also please understand that missing packages is out of our control.
Did you contact the Mexican post office yet? They said they don't know where the package is?
Please let me know what the Mexican post office said.

Result of Translation in Conyac

Number of Characters of Requests:
166letters
Translation Language
Japanese → English
Translation Fee
$14.94
Translation Time
8 minutes