[Translation from Japanese to English ] At first, I appreciate that you contacted me before you feedback. Are you cl...

This requests contains 240 characters and is related to the following tags: "Business" . It has been translated 2 times by the following translators : ( mikang , ailing-mana , kitkat ) and was completed in 0 hours 28 minutes .

Requested by akawine at 04 Dec 2014 at 09:22 1064 views
Time left: Finished

まず、フィードバックを付ける前に連絡していただきありがとうございます。
ポスターが2枚入っていないということにお怒りなのでしょうか。
この商品について質問をいただいたときに、これは1枚のポスターであることを何度もご説明してご理解いただいたと思っていたので残念です。

わたしの返信のどの文章で2枚だとお思いになったのでしょうか?教えていただけるとありがたいです。

重ね重ね、わたしの説明が足りなかったこと申し訳ありません。
最善のサポートをさせていただきますので、ご返信よろしくお願いします。

At first, I appreciate that you contacted me before you feedback.
Are you claiming because there were not two posters in this item?
When you asked about this item, I explained again and again that it was one poster.
It is a pity that you didn't understand that.

Would you please tell me which message of my replies made you think the item included two posters?

I apology agin and again that I could not explain enough.
I'll do my best to support you and I'm waiting for your reply.

Client

Additional info

商品はトリック的なポスターで、2枚のポスターだと誤解していたようなので、これは1枚のポスターですと何度もメールでやり取りして、買っていただきました。商品が着いたら1枚しかない、とクレームがきたので、その返信です。

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