[Translation from Japanese to English ] Thank you for your contact. Here is the reply to your inquiry. Response m...

This requests contains 183 characters . It has been translated 2 times by the following translators : ( miyukinkym , jesse-oka , tearz , kesuyo ) and was completed in 0 hours 8 minutes .

Requested by okotay16 at 24 Aug 2014 at 00:46 5948 views
Time left: Finished


ご連絡ありがとうございます。
お問い合わせ頂きました件につきまして回答させて頂きます。

商品の到着遅れの問題をなくすための対策方法

④商品発送後の10日後に追跡状況を確認して配送状況を
バイヤーへお伝えします。

主な原因は税関で商品がとまり、配送が送れることですので
定期的に配送状況をバイヤーへ伝えることで、これらのクレームを防ぐことができます。

どうぞよろしくお願い致します。

Thank you for contacting us.
Concerning your inquiry, please see the answer below.

How to prevent the issue of late delivery

4. We check the tracking status after 10 days from shipment and tell buyers about shipping status.

The main reason of this problem is that the custom stops products and it delays the delivery of products. So, we can prevent these complaint by telling shipping status to buyers.

Thank you.

Client

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