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  4. To be honest, I do not know why the i...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] To be honest, I do not know why the item is not delivered to you. I have ship...

Original Texts
正直、なぜ商品があなたのところへ届かないのかわかりません。私は間違いなく必要な書類を添付して発送しました。そもそも必要書類の不足があると、郵便局員が受け付けてくれません。以前、ハンガリーに発送してちゃんと届きましたし、他国でも今まで届かなかったことは一度もありませんでした。私のほうに誤りはないので、今すぐ返金することはできないですし、送料の返金もできません。ハンガリーの税関がおかしいのだと思います。
acdcasic
Translated by acdcasic
To be honest, I don't quite understand why the item doesn't arrive at your end. I shipped it with necessary documents for sure. Japanese post offices don't accept the shipment without those documents to begin with. I had sent an item to Hungary and it arrived without trouble and I have no experience that items had not arrived to customers. Since there is no error on my side, I cannot refund to you immediately as well as the shipping cost. Something must be wrong with Hungarian customs.

Regards,

Result of Translation in Conyac

Number of Characters of Requests:
201letters
Translation Language
Japanese → English
Translation Fee
$18.09
Translation Time
10 minutes
Freelancer
acdcasic acdcasic
Standard
こんにちは、遠藤です。日⇔英訳対応が可能なバイリンガルで、翻訳歴は5年です。米系メーカー勤務のエンジニアで、カナダに駐在しマーケティングに従事した経験もあ...

Other Translations From Japanese To English Are Made Public

I am considering to order for the first time. First, as I am not clear how to handle this, do you have its manual? Please answer the following questions after seeing the attached file. 1. Is order be decided when pressed the place order? 2. Where are your going to books? Is it Ware house: NASHVILLE, TN (Primary)? Please tell me how to change the address. I would like to ship it to our staf...
Japanese → English
Regarding SHIP REQUEST ID:○○, I received 4 emails requesting additional invoice. It's been almost 2 weeks since I requested you for shipment of this item. Can you please tell me why you sent me emails requesting for additional invoice after 2 weeks? What have you been doing for the past 2 weeks? It's been taking such a long time to ship the item! I'm very much in trouble because the...
Japanese → English
I was so moved by your kind words that I cried. I read your email again and again, which eased my mind a lot. Lately, I've truly realized how nice it would be if I could speak perfect English. I'm jealous that people are having fun talking with each other on SNS abroad. I wonder how I will be able to speak English. Japanese is spoken only in Japan, but if you can speak English, I th...
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I have something to ask you about the status of our bank account. Due to the difficulty in economic activity in Hong Kong during the pandemic of Covid, there have been no activities. However, we have a better prospect to reopen the economy at last. Therefore, I would like to know the current status of the account whether it is being locked or active. If we need a procedure to reopen it, I...
Japanese → English

acdcasic's Public Translations

For sure we ship brand-new, unopened items and inspections are done in Japan. having said that, if there's any issue on our items, we refund immediately. Since it may be a damage in transit, we are making a complaint to the shipper in your country. Would it be possible for you to take some photos of the item as an evidence?

Thank you for your cooperation in advance.
Japanese → English
To whom it may concern,

This is S from X. We are studying a new product development with your products. Can we purchase three pieces of colored [商品名] (about between 13 and 15 inches) for our prototyping? In addition, when we mass-product our products and order around 1,000 pieces of [商品名], how much will the unit price be?

Thank you in advance for your cooperation.

Kind Regards,
S <= 依頼者様のお名前
Japanese → English
（本日の）注文の送付先住所を修正しました。添付ファイルでご確認できます。

（ご指摘の）CRC16-1の価格（49.95 EUR）は、正しいです。以前のご注文のときは、古い製品だったために多少値引きしたのだと思われます。しかしながら、現在は、生産中止品に値引きの対応をしておりません。したがって、この価格（49.95 EUR）が現在の正しい価格となります。

（訳注：この返信の前の依頼者様の送信内容も翻訳していましたので、話の流れから類推できる補足を括弧がきで記載しています。）
English → Japanese
(間違えたのが依頼者さまなのか相手先なのか少々不明確ですが、依頼者さまが間違えたという前提で約させていただきます。)

Hello,

I am sorry but I put a wrong shipping address on the order I placed today. I removed the shipping address with my name that was registered on the B2B shop.
Can you please send the item(s) to the below shipping address as usual?

Ryota Hayakawa
REST Hammock
Yachio-machi 1-Chome 9-21 Rm.3
Gunma-ken
Takasaki-City, 370-0861
Japan
T: +81-27-388-1844
E: support@hammock-rest.com

Thank you for your cooperation.

Kind Regards,
Japanese → English