[Translation from Japanese to English ] When I called paypal to check, it seems I can't receive your refunded payment...

This requests contains 130 characters . It has been translated 2 times by the following translators : ( ozsamurai_69 , psychonyaku , m_s_1 ) and was completed in 0 hours 8 minutes .

Requested by colours at 10 Jul 2014 at 12:02 2646 views
Time left: Finished

paypalに電話で確認した所 私の本人確認が終わっていない為、そちらの返金を受け取れないようです。

そして本人確認が終われば もう一度、売り手側に返金処理をしてもらうように言われました。

お手数ですがもう一度 返金処理をお願いします。

私の本人確認は終わりました。

When I called paypal to check, it seems I can't receive your refunded payment since I had not finished authenticating myself with them on the phone.
I was told that once I have authenticated myself, I will once again be able to have them handle return payments from sellers.
I'm sorry for all the trouble, but if you could try sending the refund back once more I would really appreciate it.
I have finished authenticating myself on paypal so it should work now.

Client

Additional info

できるだけ丁重な感じでお願いします

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