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  4. Please accept our sincere apologies. ...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Please accept our sincere apologies. We have shipped the wrong item due to ...

Original Texts
誠にもうしわけございません。
間違った商品をこちらのミスで届けてしまいました。
商品については正しいものをすぐに送りましたので直に届くと思います。
今回届けてしまった商品についてはお客様のご判断で破棄もしくはもらって頂いて結構です。
よろしくお願いします。

メッセージありがとう
すいません。この商品についてはこちらの価格調整ミスで間違った形で販売をしてしまいました。
すぐに返金対応はいたしましたのでよろしくお願いします。
[deleted user]
Translated by [deleted user]
I'm sorry for inconvenience from bottom of the heart.
I sended wrong items by mistake.
As I sended right item, I think the item will arrive soon.
About wrong item this time, You can trash it by your judgement.
Thank you.

Thank you for message.
I'm sorry. I sold in wrong form by our cost adjustment mistake.
I responded to refund soon. Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
205letters
Translation Language
Japanese → English
Translation Fee
$18.45
Translation Time
6 minutes

Other Translations From Japanese To English Are Made Public

I apologize that I did not explain well. As original delivery period is March 31st, payment must be made in April. But if it is built and bill of lading day is April, the payment will be made in May. We want to avoid it. Namely, we want to increase sales in March. Would you check the following again? Gel is occurring in the whole film. If we do not use A, Gel is small. We cannot incre...
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We cannot understand reason of why your company delayed. Has maintenance of the factory been planned before? What happened in the factory? Was it decided suddenly? It is impossible that the factory has not been operating for three weeks and it has delayed for two months. We sent a purchase order long time ago, and received confirmation of the order from your company. Please tell us the true re...
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Our company's service makes it easy to create a video distribution site and aims to be a service that can be used by a wide range of users at low prices. The product was launched mainly for small and medium-sized educational customers. It has just been released, but live distribution is also included in the service, and for that, multiple distribution servers are required, so it would be very...
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We would appreciate your positive consideration. Allow me to provide an example of crowdfunding: URL The above products have been sold via crowdfunding in Japan in the past. There is a 'safe culture' in Japan, and portable security cases are not very popular. The reason may be related to the fact that there Japan does not have a culture of possessing guns like the United States. The aim ...
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[deleted user]'s Public Translations

We understood your saying.

In short, How much should we refund?

We refunded the product price from paypal via ebay.
Please check paypal.
Please refund if you wouldn't receive the payment by us.

Then, We would refund whole price by pound.

Please sell the mistaken product.
We will pay the difference neatly.

As We would like to solve this problem soon, please cooperate with us.
Japanese → English
私がカメラを持つことであなたが幸せになるのであれば、私はイギリスの税関料（81.62ポンド）を支払うでしょう。なぜならばここイギリスでカメラを売ることでお金を取り戻せるからです。私がする必要のあるすべてのことはもともとの購入料金とGBPにおける輸送料（339.05ポンド）を払い戻すことです。しかし私はあなたがすでに支払った輸送手数料（13.5ポンド）をあなたに支払ってもらう必要があります。そのため、私が受け取る必要のある唯一の追加の支払いはPaypalギフトとしての339.05ポンドです。そして私は返還の紛争を閉じることが出来ます。
English → Japanese
I confirmed the account.
Thank you for your smooth deal.
Now it is afternoon in Japan. I would like to send it in morning tomorrow. If I have completed shipping, I would like to
upload the tracking number in ebay. So, please wait for a little.

Thank you for your purchasement.
I'm looking forward to having a deal with you.
Japanese → English
私は週末仕事から離れています。そのため、すぐに返信できなかったことをお詫び申し上げます。

当社の輸送係が先週集められた私の小包が一週間以内にイギリスの税関に送られるべきであるということに
気づきました。なぜならば当社の輸入税の払い戻しを要求する必要があるからです。表面上は、彼らは商品を調査したいようですが、
その期間が終わり、輸送が確認できるまで追跡番号を手に入れることが出来ません。

したがって、私は12月22日にイギリスを出発する予定ですが、ロイヤルメール、パーセルフォース追跡番号を御社に
提供します。あなたがそれを手に入れれば、当社は払い戻しのための準備をすることが出来ます。
English → Japanese