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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Can you get us a damage report? Basically, the money is refunded after we ...

Original Texts
ダメージレポートは提出して頂けましたか？

基本は商品が戻ってきてからの返金になります。
それは、ebay・paypalでも推奨しています。

ダメージレポートを提出頂ければ
すぐにご返金出来ます。

返金は・・
・商品代
・送料
・返送料
の合計金額をご返金します。
返送料につきましては、ダメージレポートを提出すればかからないはずです。

お手続きの程、宜しくお願いします。
[deleted user]
Translated by [deleted user]
Can you get us a damage report?

Basically, the money is refunded after we get back the product.
Even eBay and PayPal recommend this.

Once we get the damage report we will refund you the money.

The refund will include...
*Cost of the good
*Shipping and handling charges
*And cost of returning the good.

As for the cost of returning the good, it will not apply if you send a damage report.

We thank you for following procedure.

Result of Translation in Conyac

Number of Characters of Requests:
174letters
Translation Language
Japanese → English
Translation Fee
$15.66
Translation Time
7 minutes

Other Translations From Japanese To English Are Made Public

Please let me check this time contract. Q1 I will sign based on your instruction and you will do the processing for getting the report. If you cannot get the report, what happen? Could you give me refund? Q2 I should submit this document to the bank ASAP. If I send this document and transfer money and ask you to do processing, how long will you take time to get the report? Q2 I ...
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[deleted user]'s Public Translations

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We thank you very much for making your purchase.

As you already know, according to the information from USPS found at the link below, your package is currently being held at the post office.

USPS Tracking™
https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1

We ask that you send them the tracking number (XXXXX) and ask that they redeliver it. We really hope that you will be able to receive your package in good condition.
Japanese → English