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  4. To tell the truth, I must tell you th...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] To tell the truth, I must tell you the problem. The man charge in repair took...

Original Texts
実はお伝えしなければならない問題が発生しました。発送前の弦高とネック調整の際にリペア担当がミスをして、ボディの塗装に剥がれが起きてしまいました。
当店の在庫はこのベースが最後の一つだったので、至急、東京の問屋から代わりの新品を手配中です。
私どものショップに新品が届き次第お客様へ発送いたします。
商品発送は22日か23日頃の予定となります。遅れてしまい申し訳ございません。
[deleted user]
Translated by [deleted user]
To tell the truth, I must tell you the problem. The man charge in repair took a mistake in adjusting string height and neck before shipping and made peeling off on body.
Because this base was the last one in our store, We arrange substitute new item for wholesale dealer now.
The item will arrive at our shop. Then, We will ship for you.
The arrival date will be around 22th or 23th. I'm sorry for inconvenience.

Result of Translation in Conyac

Number of Characters of Requests:
184letters
Translation Language
Japanese → English
Translation Fee
$16.56
Translation Time
39 minutes

Other Translations From Japanese To English Are Made Public

1. The product that arrived from you was already opened. I have experienced buying fakes of this product before. Those products were lighter than the genuine product and their capacity was not 4TB. The products I bought from you also weigh light and do not have 4TB capacity. Do you know that if you sold fakes you will lose your account? If there is no reply from you I will contact ebay abou...
Japanese → English
Due to sale listing violations, on June 6 my sales account was suddenly closed. But I haven't done any violations so I gathered proof and emailed your them to your company. Within 24 hours if the reply comes, it will be displayed in the form but there has been no reply for more than 96 hours. Our company respects the guidelines of your company. we are quite disappointed at your respons...
Japanese → English
As for the above order, I had tried to purchase delivery slip, but I accidentally made its status shipped earlier. Is it possible to reset the status and purchase delivery slip? Stock of the product in FBA has already gone out. Where is the stock now? Can I deilver the product from FBA warehouse?
Japanese → English
When will the official PO be issued? I think there's a mistake in the technical specification of the last PO spec I received. I'm attaching the last version, please take a look. The revised point is the part with <3> mark. Initial pressure loss is scattered between A and B, but is there any change in the operating condition? Also, please tell me the reason why the initial pressure loss...
Japanese → English

[deleted user]'s Public Translations

We understood your saying.

In short, How much should we refund?

We refunded the product price from paypal via ebay.
Please check paypal.
Please refund if you wouldn't receive the payment by us.

Then, We would refund whole price by pound.

Please sell the mistaken product.
We will pay the difference neatly.

As We would like to solve this problem soon, please cooperate with us.
Japanese → English
私がカメラを持つことであなたが幸せになるのであれば、私はイギリスの税関料（81.62ポンド）を支払うでしょう。なぜならばここイギリスでカメラを売ることでお金を取り戻せるからです。私がする必要のあるすべてのことはもともとの購入料金とGBPにおける輸送料（339.05ポンド）を払い戻すことです。しかし私はあなたがすでに支払った輸送手数料（13.5ポンド）をあなたに支払ってもらう必要があります。そのため、私が受け取る必要のある唯一の追加の支払いはPaypalギフトとしての339.05ポンドです。そして私は返還の紛争を閉じることが出来ます。
English → Japanese
I confirmed the account.
Thank you for your smooth deal.
Now it is afternoon in Japan. I would like to send it in morning tomorrow. If I have completed shipping, I would like to
upload the tracking number in ebay. So, please wait for a little.

Thank you for your purchasement.
I'm looking forward to having a deal with you.
Japanese → English
私は週末仕事から離れています。そのため、すぐに返信できなかったことをお詫び申し上げます。

当社の輸送係が先週集められた私の小包が一週間以内にイギリスの税関に送られるべきであるということに
気づきました。なぜならば当社の輸入税の払い戻しを要求する必要があるからです。表面上は、彼らは商品を調査したいようですが、
その期間が終わり、輸送が確認できるまで追跡番号を手に入れることが出来ません。

したがって、私は12月22日にイギリスを出発する予定ですが、ロイヤルメール、パーセルフォース追跡番号を御社に
提供します。あなたがそれを手に入れれば、当社は払い戻しのための準備をすることが出来ます。
English → Japanese