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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] We are very sorry, we were noticed from the wholesale seller that the item wh...

Original Texts
大変申し訳ありません。
先日お買い求められたアイテムの入荷は、５月だと問屋から知らされました。
完全に当店の、在庫管理のミスです。
当店の対応として、返金は当然のこと
入荷時には、あなたに一番にご連絡します。
当然、金額も今回よりお安く致します、何卒、ご理解をよろしくお願いします。

重ね重ねお詫び申し上げます
mshimokawa-129
Translated by mshimokawa-129
We are very sorry.
Our wholesaler has notified us that we won't have in stock the item you ordered the other day until May.
We are the one at fault, for we have mismanaged our inventory.
Not only will we give you a refund, but we'll also let you know as soon as we have the item back in stock.
We'll of course offer it to you for a lower price, too. We hope you understand.

Again we apologize for the inconvenience you have experienced.

Result of Translation in Conyac

Number of Characters of Requests:
149letters
Translation Language
Japanese → English
Translation Fee
$13.41
Translation Time
11 minutes
Freelancer
mshimokawa-129 mshimokawa-129
Standard
カナダ在住8年。
企業文書（リリース、社内報など）や新聞・雑誌記事の和<->英翻訳経験あります。
政治・経済や音楽関係の用語もひと通り分かります。
...

Other Translations From Japanese To English Are Made Public

① At the moment we are selecting a shipping agency, please wait until payment. By the way, can you pay by a credit card? ② Is it possible for you as we would like to ship the following address? We consider shipping it with insurance. As we will pay via Visa card, please tell us the total amount of payment.
Japanese → English
Please paint the hair black. I have to consult with you. Among the dolls you have made for me, I found that black color of the hair has been turning to bright brown. It was black at first, but color of black has been removed as a day passes. It is a big problem for me. May I purchase the black hair? I do not a colored one. I am looking forward to your positive reply. I will send a pictur...
Japanese → English
Thank you for sending the pictures. Other customers have showed similar messages, and there were inquiries that refund was not possible. It's likely that there is an issue in the ○○ system. I'll check with ○○ ASAP, then contact you again once it's done. We are sorry to have caused you this inconvenience.
Japanese → English
Regarding the product shown in the picture Even if you say it is strange, the item was purchased from your store. The photo is not photoshopped, it is the actual stone you sent me. Please see the picture of the purchase attached to the previous email. The item was purchased this year or last year. It was not purchased a long time ago. Regarding the refund, it is ok to receive it aft...
Japanese → English

mshimokawa-129's Public Translations

Muchas gracias por su pedido.
Nuestra tienda envia mercancías gratis a las direcciones en E.E. U.U. y por una tarifa a otras direcciones.

Usted eligió "Entrega Apresurada" cuando hizo el pedido, y creemos que lo hizo conscientemente.

¿Se le perdí la tarifa de envío cuando hizo el pedido?
También la imagen que nos dio dice que la tienda se llama "x", pero se llama "x" en realidad.
Esperamos oír de usted pronto.
Japanese → Spanish
今までで最も意欲的なプロジェクト、T39Cのチケットをただいま販売中！テーマを共にする三部作の舞台に加え、土曜夜公演にはボーナスショーもあり、盛りだくさんの内容！

公演作品は下記の通り。

「あなたは・・・？」（土曜夜公演限定ボーナスショー）
ベンチに座るカップルたちの場所に触発された、アクティブで見応えある舞台。

「apaA」
「孤立と孤独を描く作品」を描く作品。舞台という名の最も社会的な媒体で表現。

「apaB」
テーマは「点と点を結ぶ」。ダイナミックで緊張感あふれる作品。

「帰ってきた39」
宇宙飛行士が帰還できない理由、それは距離ではなく、過ぎ去った時間の長さだった。長きにわたって「よそ者」でいることの意味を問う寓話。
English → Japanese
2354
今日の午後にこの刀を注文したのですが、1本だけ買うつもりが、間違えて2本注文してしまったようです。1本分の注文をキャンセルしていただけないでしょうか。
よろしくお願いします。
ホセ・ルイス・ポソ・ファハルネス

2354
出品者様
昨日メールをお送りしたのですが、ご対応頂いておりません。刀を1本買うつもりが、2本注文してしまった、という内容のメールでした。どうか発送・請求は1本分だけでお願いいたします。
Spanish → Japanese
The buyer filed an a-to-z claim, saying that his/her order had not arrived yet. But according to the reference number we provided, it is already delivered. He/she also complained that there was no English manual, but we made it clear in the product description that the manual would be in Japanese. Previously, we received a negative review from this buyer, and we told him/her that it was an unreasonable review, and he/she agreed to delete it. We have done everything to meet the complaint of the buyer. If the buyer requests a return, we will of course accept it.
Japanese → English