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[Translation from Japanese to English ] When I boost up software (version 3.2), "A vital file is missing. please re-i...

This requests contains 240 characters . It has been translated 2 times by the following translators : ( ozsamurai_69 , sujiko ) and was completed in 0 hours 11 minutes .

Requested by rinaka3 at 18 Mar 2014 at 16:14 976 views
Time left: Finished

ソフト(v3.2)を 起動すると
「A vital file is missing. please re-insutall.
You can download the latest version from the website
xxxxx」というメッセージが表示されます。

「OK」ボタンをクリックするとソフトが終了します。

1. 出る原因は何でしょうか？

2.再インストール(v3.2)すると、現在の設定情報は
　　消えないでそのまま使用できますか？

また、4月から消費税が8%となります

I started v3.2 and got this message [ A vital file is missing. please re-insutall.
You can download the latest version from the website
xxxxx ]
I pressed the OK button and the software sut down.
1. What is the root cause?
2. If I re-install v3.2 the current user information and setting will not disappear, can I still use it?

also, from April consumption tax will be 8%

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