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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Hello. We have found during our inspection that one of the two items has s...

Original Texts
アメリカソフト

こんにちは
商品ですが2個中1個は検品した際に箱にすれ、汚れを確認しました。
商品のキャンセル（1個）も承ります。
いかが致しますか？
ご連絡をお待ちしております。

14pon
Translated by 14pon
Hello.

We have found during our inspection that one of the two items has sight scratches and smudge on its box.
We can accept cancellation for this one.
What would you like us to do? Please advise.

Result of Translation in Conyac

Number of Characters of Requests:
85letters
Translation Language
Japanese → English
Translation Fee
$7.65
Translation Time
14 minutes
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

Other Translations From Japanese To English Are Made Public

In any case, the cancelation fee will be charged due to cancelation rules. Sorry for it. I hope your husband will get well soon. No postponement for rain, but it may be canceled due to the weather. In case you visited us on the purpose of activities, your transportation fee and accommodation fee will be under your responsibility. In case you let us know before starting the program in cas...
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We have to decide this sentences soon. The post period is about 1 week, so I would like to fix with this sentences. As for EU, we'd like to take similar action with it.
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I cannot do anything because of depression not by being busy in working or studying. I did nothing but crying every day and have been just feeling in blue since October. Thanks for sending me a gift. I am delighted to receive it. The gift from overseas are new and fascinated design so much. By the way are you wearing pierces ? (I am not wearing though) Please don't worry this hasn't been ...
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I would like to check the following immediately. You explained to me when I checked A before that 4 dollars of C are included in B. Is it going to be included after 2020? Or is it not included after the 2020, which means that it was only included at that time? As D is planned in 2020 and 2021, if cost of B is included in these years, I think that this cost must be included in calculation of ...
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14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English