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  4. I ordered a set of 12 pieces, but I h...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I ordered a set of 12 pieces, but I have received only 1 piece. Could you tel...

Original Texts
こちらがオーダしたのは１２個セットのはずですが実際は１個しか送られて来ていません。何故でしょうか
aphroaf
Translated by aphroaf
I ordered a dozen sets, but there is only one that actually reached me. Would you tell me the reason why?

Result of Translation in Conyac

Number of Characters of Requests:
48letters
Translation Language
Japanese → English
Translation Fee
$4.32
Translation Time
3 minutes
Freelancer
aphroaf aphroaf
Starter
学生時代の四年間を英語圏の現地校にて過ごし、日本語は殆ど使わずに英語のみで生活した経験あり。
帰国後は大学の英語学科を卒業し、その後は広告代理店にてウェ...

Other Translations From Japanese To English Are Made Public

It's highly possible that the cause of error is a failure in lens. There is no problem in the body. I will refund half of the amount of the item, so will you buy and try other lens?
Japanese → English
I work for a shopping website in Japan. Can't you send to Japan, at a price minus the VAT? Hoping for your kind response.
Japanese → English
Hello. I got in touch with PayPal, but my payment has completed and the seller's status is in suspending. If you would like to have the payment quickly please ship them. Unless the shipment has been completed, it seems to have no payment recieved. In further details, please contact PayPal. For me, I purchase as you told to ship them quickly. Please ship them as soon as possible. ...
Japanese → English
I received the item I ordered, but the color is wrong. I ordered charcoal, but I received black. I really wanted charcoal. Can I get a partial refund as it is troublesome to return the item? I look forward to your reply.
Japanese → English

aphroaf's Public Translations

Thank you for getting in touch so quickly.

The shaft of attached picture is definitely TP-7x, not TP7HD.
Am I correct that you have one stock left?
Would you tell me its hardness, weight, and price (including the shipping fee).

Also, I am thinking about purchasing another "Tour Issue F7M2 LTD XX Gold shaft" if there is a stock. If it is possible, I would like to know how much it will cost including the shipping fee.

Kind regards,
Japanese → English
Dear Mr./Ms. Garrett,
Hello, my name is Takahashi, and I am the manager of the shop.

Thank you very much for shopping from my place.
I have received your E-mail.

Let me explain why the phone call about the stock reached you from Mark.
I handle this product in Japanese bag shop.
However, when I received your order, I also received an order from another customer, and ran out of stock.
So, I made contact with an agent in the US.
Japanese → English
How to cancel your order
Log in from "Account Service" which you can find on the upper right of the B's website.
Than select "Purchase History" and choose the item you want to cancel from that page.
Now, your cancellation is completed.
Also, B will contact you about refund, in later days.
Japanese → English
Thank you for your contact.
I understand that an additional packing is necessary to prevent the damage.
Also, I agree with the extra charge of it as well.
So, could you tell me how much it would cost in total, including the carriage and the packing fee, if I order xxxx and yyyy.
Japanese → English