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  4. Please accept our sincere apologies f...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Please accept our sincere apologies for the inconvenience this may have cause...

Original Texts
この度はご迷惑お掛けして申し訳ございません。

商品はあなたの国のEMS取扱い機関（配達機関）で止まっているようです。
あなたの国で問題があるようです。

こちらから調査依頼していますが、現在回答はありません。
経験上このケースは時間がかかります。

お待たせするのは申し訳ないので
ご返金で対応させて頂いてよろしいですか？

そしてもし、商品が到着した際は受け取り拒否して頂けますか？

ご了解頂ければ迅速にご返金致します。
meissa
Translated by meissa
I apologize for the trouble this time.

It seems the articles were stopped at your country's EMS handling company (delivery company).
Apparently there are problems in your country.

We sent an enquiry from here, but to day there is no answer.
According to our experience, this case will take some time.

Would reimbursing you as an apology for the wait be all right?

Ans then, could you please refuse receipt when the articles are delivered?

If you accept, we will refund your money promptly.

Result of Translation in Conyac

Number of Characters of Requests:
200letters
Translation Language
Japanese → English
Translation Fee
$18
Translation Time
10 minutes
Freelancer
meissa meissa
Starter
I am fluent in both English and German and have been working as a freelance t...

Other Translations From Japanese To English Are Made Public

The status is it takes time to coordinate within the company and sharing information is delayed therefore, I will send it to TI within next week after I create each design materials that are necessary for the negotiations in actual sizes, within the range that I am able. Afterwards, how about carrying out detailed adjustments with the TI team?
Japanese → English
Above messeage is shown and the account has been stopped. I tried using two credit cards but both of them came up with the message of card being faulty. When I checked with card companies, there was no problem in the cards. I can register other cards as well, but I am convinced that there should be no problems in the cards. I believe it is due to your company's system error. Would you ha...
Japanese → English
I am reching out to you to resume the sales with this account. I am aware that the account was suspended for the shipping and contact delay due to the previous owner's medical problem, impact of the typhoon, etc. I would like to know what measure would take to get it released. I have already shipped the entire merchandises or issued the full refund for all the buyers. Although some of the past ...
Japanese → English
Currently, I'm in the middle of the procedures for transferring to your bank. The inspection for overseas shipping fee became quite strict since last year, so it seems like the inspection will take a bit more time. I think I should be able to transfer by the end of this week at the latest. Once the transfer procedures are complete I'll notify you ASAP. I really apologize for making you wait.
Japanese → English

meissa's Public Translations

Thank you for your reply. I was thinking of buying it now, but since the shipping costs to Japan have not been set, it is not possible. Could you please make it purchasable?
Japanese → English
This is about the EIN we discussed yesterday.

The policies of the transfer company I have been using have recently become more rigid.

It seems that without an EIN it is not possible to export from the USA any longer.

Apparently the articles have to be sent back to you, the vendor.

I apologize, but could you receive the returned goods this one time?

Please give me your address.

After this, if possible, I would like to have the articles sent to Japan directly via USPS.

If it is impossible, then I wish for the articles to be sent to the address of a friend in California.

I will, of course, pay the shipping costs separately.
Japanese → English
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English → German
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English → German