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[Translation from English to Japanese ] Thank you for your email and apologies for the delayed response. I'm afra...

Original Texts
Thank you for your email and apologies for the delayed response.



I'm afraid we are not able to exchange items, may we kindly suggest return the faulty item to our warehouse with a covering letter and the free returns label provided at the bottom of your despatch note, selecting the faulty reason code, and then reorder the item online.



As a gesture for the inconvenience, we would like to offer you a 10% discount on your next order with us, please enter OCST10 in the Promotional Code field at check out, to apply 10% off your entire order. Please note this code can only be used once and will expire on 31 January 2014.



If there is anything else we can help with please do not hesitate to contact us.



Kind regards,


transcontinents
Translated by transcontinents
メールをいただきありがとうございます、返信が遅くなりすみません。

申し訳ございませんが、商品の交換はいたしかねます。欠陥のある商品については納品書下部の無料返品ラベルをカバー文書に添え、欠陥理由コードを選択して弊社倉庫までご返送ください。その後ウェブ上で商品を再度ご注文ください。

ご迷惑をおかけしたお詫びに、次回ご利用時に10％の割引をご進呈いたします。10％割引をご利用の際は、決済画面のプロモーションコード欄にOCST10 をご入力ください。このコードは一度限りご利用いただけます、有効期限は2014年1月31日です。

その他ご用がございましたらいつでもご連絡ください。

宜しくお願いいたします。

Result of Translation in Conyac

Number of Characters of Requests:
718letters
Translation Language
English → Japanese
Translation Fee
$16.155
Translation Time
13 minutes
Freelancer
transcontinents transcontinents
Senior
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

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transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English