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[Translation from English to Japanese ] The time of delivery has come and gone. I ordered this way back in Nov. and e...

Original Texts
The time of delivery has come and gone. I ordered this way back in Nov. and expected it to be here by Christmas and was intended as a gift. I'm failing to see how it can take so long for something to arrive if in stock, and says is shipped. I have ordered many things from Japan from guitars to action figures, and it has never taken this long for something to arrive. I also fail to see why, if something is shipped, there is not tracking number. If I'm sending it half way around the world, I'd would want to track it, not only for myself, but my custome.r Please address this issue.
14pon
Translated by 14pon
配達予定日はとっくに過ぎました。私はこれをずっと前、月に注文しクリスマスまでには着くだろうから人への贈り物にするつもりでした。在庫があるものがどうしてこんなに時間がかかるのか分からない。しかも、発送したんでしょう？私は、たくさんのもの、ギターからフィギャーまで日本から取り寄せたけど、こんなに時間がかかったことは無いです。それに、発送したなら追跡番号があるはずでしょう？地球の裏側まで配達するんだから、自分だったら、自分のためだけではなくて、お客さんのためにも追跡番号はつけると思うけどね。この問題を解決してください。

Result of Translation in Conyac

Number of Characters of Requests:
587letters
Translation Language
English → Japanese
Translation Fee
$13.215
Translation Time
20 minutes
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

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14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English