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  4. Dear XXX , Thank you for your busi...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Dear XXX , Thank you for your business. My name is XXX. Among the ite...

Original Texts
XXX 御中

お世話になっております。
XXX と申します。

先月購入した商品の中に故障の付箋が貼ってあるものを見つけました。
この商品について、正常品の送付または返品／返金等の対応をお願い
できませんでしょうか？

・商品名：XXX
・付箋に記載された文：No connectivity in all 4 ports

年末年始を挟んだため、連絡が遅くなってしまいましたが、ご対応のほど
よろしくお願いいたします。
kawaii
Translated by kawaii
Dear xxx:

Thank you for your continuous business with us. My name is xxx.

We have found a post-it indicating a defect item of the products we've purchased last month.
Can you take care of the return / refund of this item?

- the name of the item: xxx
- the note on the post-it: No connectivity in all 4 ports.

Due to the new year celebrations, my email has been delayed to report this issue. Thank you for taking care of this issue.

Result of Translation in Conyac

Number of Characters of Requests:
197letters
Translation Language
Japanese → English
Translation Fee
$17.73
Translation Time
20 minutes
Freelancer
kawaii kawaii
Starter
日本で通訳者・翻訳者養成のための専門学校を卒業し、米国の大学に留学して以来２０年近く米国に住んでいます。日本企業と米国企業で、１５年以上仕事をした経歴があ...

Other Translations From Japanese To English Are Made Public

I am taking the new projects. Hope its work will make you enjoy.
Japanese → English
On 2 pcs of the items that I received, there were scratches made by a cutter. Your staff members cut the items when taking them out from the bag. Originally, there were no scratches on the purchased items. I can submit you evidence photos. Last time, one piece had the same kind of scratch as well. I wonder how you train and guide your staff members. What do you think about items tha...
Japanese → English
I received the bath robe you sent. Thank you very much. I appreciate your prompt support. Please let me inform you my schedule from now on. On April 10th, a Japanese woman model will try to wear the bath robe. If the size and feeling matches, we will place an order to you. In the case that we feel S size is a little big, please let me discuss XS size as well.
Japanese → English
Thank you for your purchase. I just noticed when shipping that there is wrong information regarding the size. These shoes do not have a standard of US12.5. The size sold now are 29cm(US11.5) and 30cm(US13). Would it be alright to send you the size in 30cm(US13)? If this size does not fit you, I refund you. I am waiting for your reply soon.
Japanese → English

kawaii's Public Translations

Hello.

I am writing you regarding the price.

May I purchase an item by your company at the price $** including shipping cost?

If the discount is available, I will pay you via PayPal within 24 hours.

If you could give me an discount, I would like to purchase your items again.

Thank you for your consideration and I look forward to hearing from you.
Japanese → English
We apologize that it was not clear.
Please refer the following as to how to reorder.

1. You may select credit card settlement like before.
2. Please input different card number from the last time or other require information.

Please input the information about the debit card which is different from the one you used last time and reorder an item.

We apologize for any inconvenience if it may have caused you. Thank you.
Japanese → English
When I purchased the item, I touched it and checkd it throughly.
I am certain about it because both the store specialized the item and I checked it.

When I purchased it, I didn't see any dent.
Is there a large dent?

I believe you so you don't need to upload a video on YouTube.

How would you like to be handled it?
Please let me know if you like to cancel this order or if you like to replace it with a new one?
Japanese → English
If possible, can we set the price higher than MAPprice the same as the sales domestically? We are a small company. However, we would like to maintain great relationship with you and we would like to grow together.
Japanese → English