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[Translation from English to Japanese ] ドイツ 3567 My EMS tracking shows you have received the product returned to you....

Original Texts
ドイツ
3567
My EMS tracking shows you have received the product returned to you. Can you please credit my credit card for the payment amount?

3567
I have confirmed that the product has been returned to you via EMS. Please help process the refund.

2346
you´ve forgot to put the invoice outside on the package. Now the delivery is in the german custom.
I need urgent the invoice from you that I can get the delivery out of the custom.
If I pay there any charges I send back the knive to you!
Regards,
14pon
Translated by 14pon
3567　
私のところでEMSを追跡してみたところ、返送した商品はそちらに付いているようです。私のクレジットカードに支払った額の返金処理をしていただけませんか？

3567
返品した商品がそちらに到着していることを確認しました。返金処理を進めてください。

2346
荷物の外側にインボイスを貼る事を忘れましたね。荷物は今、ドイツ税関にあります。至急インボイスを送ってください。それがないと荷物を引き取ることができません。
もし、ここで何かお金を払わなければならないことになったら、ナイフは返送しますからね！
よろしく

Result of Translation in Conyac

Number of Characters of Requests:
493letters
Translation Language
English → Japanese
Translation Fee
$11.1
Translation Time
16 minutes
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

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Please be advised that you need to contact Seller Support(see Link below) if you would like assistance to remove the knife from your listings. However, as you have ticked the correct category for knives for The Acceptable Use Policy it is not necessary from our side that you need to remove the knife now from your listings.
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Thank you for letting us know and I apologize for the partial delivery. I've checked with the shipper (Amazon) and, unfortunately, part of the order was damaged during shipping so we will need to process an order to replace the damaged books. I will let you know by tomorrow the estimated delivery date for the replacement books. For your previous order, the shipper also reported that part of th...
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14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English