私は商品の発送を海外発送の専門業者に委託しています。あなたのお買い上げ商品も、この専門業者に依頼をしました。
ところが日本は週末が3連休だったために、業者に荷物が集中して発送業務が滞った様なのです。
あなたへの発送も予定より遅れています。大変申し訳ありません。
私はこの専門業者に、あなたのお買い上げ商品を早く発送させる様に交渉しました。
専門業者から明日には発送するとの回答を得ました。
お待たせして申し訳ありませんが、もう暫くお待ち下さい。発送後に再度ご連絡します。
I entrust a contractor who specializes in overseas shipping for my product shipments. The items that you purchased were also entrusted to this contractor.
However, because in Japan we had a 3-day weekend it seems that shipments to this contractor were converged together and the shipping process was delayed.
I apologize but the expected shipment date to you will be later than anticipated.
I have contacted this contractor and requested that they ship your purchase out as quickly as possible.
I received a reply back from them that it will be shipped out tomorrow.
I apologize for making you have to wait but please give it just a little more time. I will contact you again once your order has been shipped.