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  4. Dear seller, Thank you for contacti...

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[Translation from English to Japanese ] Dear seller, Thank you for contacting Amazon seller support. I completely...

Original Texts
Dear seller,

Thank you for contacting Amazon seller support.

I completely understand your concern regarding the shipment of the wrong order.

I noted that the order is already shipped. I am very sorry to inform to you that amazon does not take responsibility for this as this is a merchant fulfilled unit. While I understand that it is frustrating for you as a seller, I would like to apologize and we seller support team would not be able to do much in this regard as we go with the Amazon policies.

We request your understanding in this matter and apologize for the inconvenience this has caused to you.
14pon
Translated by 14pon
拝啓　販売者様

このたびはAmazon　セラーサポートへご連絡をいただき、ありがとうございました。
誤った商品を発送してしまわれたとのことで、ご心配は重々理解いたしております。

しかし、そのご注文はすでに出荷済でした。まことに申し訳ございませんが、Amazonではこの件に対して責任は負えません。なぜなら、これはひとえに業者が行う部分であるからです。販売者様におかれましては、ご心配のこととは存じますが、Amazonの規定により、申し訳ございませんが、セラーサポートではこの件ではあまりお手伝いできません。

ご不便をお詫び申し上げますとともに、何卒ご理解いただきたく、よろしくお願いいたします。

Result of Translation in Conyac

Number of Characters of Requests:
605letters
Translation Language
English → Japanese
Translation Fee
$13.62
Translation Time
21 minutes
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

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14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English