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  4. There was a damage in goods this time...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] There was a damage in goods this time, sorry for troubling you but i need you...

Original Texts
この度は商品に破損があり、ご迷惑をお掛けしてしまって申し訳ありません。
まずは商品状況を確認したいので、商品の破損状況を写真で送っていただけないでしょうか。また返金などあなたが要望されることに対応したいと思っています。
またこちらが保険の請求をする際に郵便局にダメージレポートを依頼することがあるかもしれませんが、その際はご協力いただければ助かります。
[deleted user]
Translated by [deleted user]
I am sorry for disappointing you because of a damage to the item.
Firstly, I would like to verify the item status, would you please send me the picture showing the details of damage.
Also, I may request you to cooperate with me when I will request the damage report to the post office. It is my great help if you could support me at that time.

Result of Translation in Conyac

Number of Characters of Requests:
174letters
Translation Language
Japanese → English
Translation Fee
$15.66
Translation Time
8 minutes

Other Translations From Japanese To English Are Made Public

I used to purchase items from △△ of 〇〇 for wholesale prices. I've just started selling bike parts recently and wonder if you could offer them to me for wholesale prices as well. Thank you for your positive consideration. Thank you very much for your reply. Can you please tell me exactly what I should do to receive discounts on goods other than parts?
Japanese → English
I am sorry for mistaking of you having been already used a chip re-setter. I cannot promise of resolving this times defect for chip re-setter. Therefore, I will send you a Magenta auto reset chip and instruction for replace. From Magenta's cartridge, you can take out the chip cradle, and please replace with the new chip. The manual included is a Japanese version, but it tells how to change ...
Japanese → English
We are truly thankful for your constant patronage. With regard to your order of a mesh case (black), I was able to find one after going around the store therefore I sent a total of 2 pieces. (It is a popular product therefore it gets sold out but there was only 1 piece. It is our free service for you.) We will also give you 2 more items (mesh case and card case) as a present. It is our way o...
Japanese → English
We have been confirming the case of the missing cargo with the shipping company, but there has been no inconsistency in what they say. The following is the past history of the case. Please check the below two points. - Whether there were entrances of the trucks at the delivery time of 12:11 on March 3 and if you can check them with the monitor cameras of the guards or the like. - Whether Mr...
Japanese → English

[deleted user]'s Public Translations


Assembling and adjustment services provided by professionals

Bicycle transporting service at Airport etc.

Free lending of common tour cycle vest for all participants

Interpreter attendance service for staying at a hotel etc

Rental and sale of bicycle tour related goods

Support car transport service of personal belongings for a tour.

Mediated sales of portable ration, sports supplement drink, and mineral water

Photo service including group photo etc

Rental service of GoPro and mountain kit

Gift service of photos and video clips saved on media

Company novelty gift service

Rental service of high-quality bicycle (please inquire at local office for details)
Japanese → English
Thank you for your message.
I can adjust the price range a bit.
Thank you for your cooperation.

Thank you for your message.
I am happy to hear that the item has been delivered to you.
I am sorry to say that there is no English manual since it is intended for the domestic use in Japan.
I am going to check again about English manual, but if there is none, I have no hand on that.

Thank you for your message.
I am sorry for taking up your time, but would you send me the email for cancel your order.

I certainly understood.
Please return the item upon delivered.
You can find return policy in our website.
Japanese → English
手助け、また時間を割いていただき大変有難うございます。注文したA54はそのまま購入します。A09は別に後で注文します。これがA54に決めました。貴店が日本剃刀を私が使うのは始めてであることを考えてくれたことに好感を持ち、剃刀を使いたいと思っています。A09を購入したいのですが、少し待ちます。また、貴店の販売している最高の剃刀を購入かもしてません。
どちらにしても、色々と有難うございます。A54を購入することが良い始まりだと確信しています。
English → Japanese
今後、この商品の価格を大幅に上げます。私が値段を教えない場合は、その商品を仕入れることができないので、貴店のリストからはずしてください。80種類のゲームの値段を上げるのは大変な作業です。
English → Japanese