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大変申し訳ございません。
深くお詫び申し上げます。
以下内容にてすぐに対応させて頂きたいと思います。
お手数ですが選んで頂いてご連絡をお願いできますでしょうか。
どうぞよろしくお願い致します。
①商品を返品して頂いて全額返金+送料弊社負担
②0.5ＭＭを半額値引きにて提供
③0.5ＭＭの商品を返品して頂いて2ＭＭの商品を発送（返品分の送料は弊社負担）
Rating
50
Translation / English
- Posted at 04 Oct 2013 at 01:53
DE
We sincerely apologize for inconvenience we caused.
We would like to offer following three options for you to choose from.
Please kindly let us know your option and we will handle it promptly.
1. Upon returning the merchandise, we will refund in full amount. We pay shipping fee for returning item.
2. Offer half price for 0.5MM
3. Return 0.5MM and replace it with 2MM (We pay shipping fee for returning item.)
Looking foreard to hearing from you.
We sincerely apologize for inconvenience we caused.
We would like to offer following three options for you to choose from.
Please kindly let us know your option and we will handle it promptly.
1. Upon returning the merchandise, we will refund in full amount. We pay shipping fee for returning item.
2. Offer half price for 0.5MM
3. Return 0.5MM and replace it with 2MM (We pay shipping fee for returning item.)
Looking foreard to hearing from you.
Rating
60
Translation / English
- Posted at 04 Oct 2013 at 01:57
We are very sorry for the inconvenience. Please accept our apologies.
We would like to offer either of the following options for the correction.
Would you please chose one and kindly let us know?
Thank you for your help.
1. You return the item, and we refund the full amount plus bear the return shipping cost.
2. We offer the 0.5MM at a half price.
3. You return the 0.5MM, and we ship you 2MM (we will bear the return shipping cost.)
We would like to offer either of the following options for the correction.
Would you please chose one and kindly let us know?
Thank you for your help.
1. You return the item, and we refund the full amount plus bear the return shipping cost.
2. We offer the 0.5MM at a half price.
3. You return the 0.5MM, and we ship you 2MM (we will bear the return shipping cost.)
Rating
57
Translation / English
- Posted at 04 Oct 2013 at 01:35
I am really sorry.
I deeply apologize.
I will respond immediately with one of the propositions below
Would you kindly choose one and let us know?
Thank you very much.
1. You can return the product and we will refund the whole amount and we will pay the shipping fee.
2. We offer 0.5MM for half the price.
3. You can return 0.5MM and we will ship 2MM. (We will pay the shipping fee for returning)
I deeply apologize.
I will respond immediately with one of the propositions below
Would you kindly choose one and let us know?
Thank you very much.
1. You can return the product and we will refund the whole amount and we will pay the shipping fee.
2. We offer 0.5MM for half the price.
3. You can return 0.5MM and we will ship 2MM. (We will pay the shipping fee for returning)
