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[Translation from Japanese to English ] When we discussed with the delivery manager, we found out that only the item ...

This requests contains 139 characters and is related to the following tags: "e-mail" "Communication" "E-commerce" . It has been translated 2 times by the following translators : ( ihirom , sujiko , mzarco1 ) and was completed in 0 hours 13 minutes .

Requested by skywalker at 04 Sep 2013 at 11:48 1469 views
Time left: Finished

。発送担当までご注文を調査させていただきました所、下記ご注文の内、x(商品名)のみをお送りしていないことが明らかになりました。ご迷惑をお掛けし、誠に申し訳ございません。
本日、代替品を再発送させていただきます。また、お詫びと致しまして、該当の商品代金をご返金させていただきました。

When we discussed with the delivery manager, we found out that only the item x below has not been sent out to you. I am very sorry for the inconveniences this has caused you. We sent out a replacement today, and as a compensation we sent you a refund for this item.

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インターネット通販のお店を経営しており、主にアメリカのお客様からのお問い合わせに対する翻訳を依頼させて頂いております。
宜しくお願い致します。

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