[Translation from Japanese to English ] When we discussed with the delivery manager, we found out that only the item ...

This requests contains 139 characters and is related to the following tags: "e-mail" "Communication" "E-commerce" . It has been translated 2 times by the following translators : ( ihirom , sujiko , mzarco1 ) and was completed in 0 hours 13 minutes .

Requested by skywalker at 04 Sep 2013 at 11:48 1420 views

Time left: Finished

。発送担当までご注文を調査させていただきました所、下記ご注文の内、x(商品名)のみをお送りしていないことが明らかになりました。ご迷惑をお掛けし、誠に申し訳ございません。
本日、代替品を再発送させていただきます。また、お詫びと致しまして、該当の商品代金をご返金させていただきました。

When we discussed with the delivery manager, we found out that only the item x below has not been sent out to you. I am very sorry for the inconveniences this has caused you. We sent out a replacement today, and as a compensation we sent you a refund for this item.