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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] We apologize that you weren't able to receive the item. I feel deep responsi...

Original Texts
あなたの元に無事に商品を届ける事が出来ずに申し訳ありません
友人への贈物という事を聞き深く責任を感じています
ご心配頂いている返金に関してはアマゾンを通して今から手続きします

前回もお伝えした通り日本郵便に調査を依頼しておりますがまだ返答は来ていないので税関で止まっている理由が分からず私の方ではこれ以上の対応が出来ず、また税関で止まっている理由が分からない以上同じ商品をお送りする事も出来ませんでした
状況が分からずあなたを不安にさせてしまった事を本当に申し訳無く思っています
14pon
Translated by 14pon
I deeply apologyze for being unable to send your item to you safe.
Hearing that it was supposed to be a gift for your friend, I feel very much guilty.
As for the refund that you are concerned about, I am about to proceed with it through Amazon.

As I noticed you before, I have asked Japan Post to investigate this matter, but have not heard from them yet. I still have no idea why it was seized by the customs, and could not do anything. As once the item was seized by the customes, I could not send you a replacement.

I am very sorry for making you worried as I could not know what had happed to the item.

Result of Translation in Conyac

Number of Characters of Requests:
235letters
Translation Language
Japanese → English
Translation Fee
$21.15
Translation Time
11 minutes
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

Other Translations From Japanese To English Are Made Public

Thank you so much for such a detailed reply. During my stay in Jeju island, all I did was nothing but the aerial photography. To be honest with you, however, it was not so good. The reason being is... there are way too many shooting spots there, lol. It has a terrific terrain for a geopark, and I bet there are plenty of unrevealed scenic spots, too. I truly think it is such an interestin...
Japanese → English
As it is cleared officially at customs if it is over 2500 dollars when importing from the States, it is complicated. For this reason, we have to divide the item into two. I appreciate your understanding. Then as I will collect twice, I appreciate your cooperation. I purchase an item as much as two tons every month from Europe. I enter this category this time, and starting research. Would...
Japanese → English
1. Additional vacuum packing expenses for A 2. Removal of nozzle as well as additional charges associated with it. (The difference between its removal and addition will yield us the cost impact.) our sincerest apologies but this will affect the delivery date if we do not receive your response today. Hence, please reply to this email as soon as possible.
Japanese → English
Our department is currently working on a quotation schedule, but due to circumstances in department A, we need to move the date back. We would like to know when you are planning to sell to B and C at the moment. We would like to be sure of this before we distribute the dates to all departments. According to that schedule we will review the dates and share them with your department. Also, as...
Japanese → English

14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English