Translation Results Requested Through Conyac Made Public

Dear Mr./Ms. XXX,

Thank you very much for your inquiry.

We checked on your order #XXX
and we also found that your item is now under customs clearing process.

The EMS (Express Mail Service) tracking number of the item is

XX

and you can use this to track the progress status of the item according to the following procedure:

1. Search "post.japanpost" using a Web search engine to go to the Japan Post Web site.

2. Click the "English" button on the top of the site.

3. An English version page opens.

4. Click the "Track&Trace Service" link under the "Postal Service" section on the page.

5. The "Track&Trace Service" page opens.

6. Click the "Item No. Search" button on the page.

7. The "Individual number search" page opens.

8. Enter the tracking number above to the "Item number" field and click the "Tracking start" button.

9. The system shows the "Details of search result [International]" for your item
and you can check the status.


For your information, here is the comment we indicated on the selling page:

--



Please contact your nearest Post Office and ask using the tracking NO. mentioned above.
We think this would resolve the problem.

For your information:
When you buy some items from any foreign vendors through the Amazon Web
site, you frequently might be subject to applicable customs charges.
And in that case, you are responsible for the customs charges.
You can see our indication about this on the "Shipping Information" page.
>TAX
>Buyer is responsible for all Customs/Duty Taxes and any International Fees.

We appreciate your understanding.

Thank you.

With best regards,