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[Translation from Japanese to English ] The buyer from Japan returned two out of the 15 cameras that he/she purchased...

Original Texts
あなたから購入した15台のカメラのうち2台が日本の購入者から返品されました。

1台は付属のマイクロSDカードを認識しません。他のSDカードも認識しません。

もう1台はソフトをダウンロードしてもパソコンと通信が全くできない為、使用できません。

これからもあなたとビジネスを続けて行きたいと思っています。

このように、初期不良のある商品があった場合、どのような対応をしていただけますでしょうか?

よろしくお願いいたします。

premiumdotz
Translated by premiumdotz
The buyer from Japan returned two out of the 15 cameras that he/she purchased from you.

One of the cameras won't recognize the Micro SD Card it came with. It also won't recognize other SD Cards.

The other one is unusable because it won't connect to a PC even though it has been downloaded with a software.

I would want to continue my transactions with you.

How should we address the cases where products experience an early failure?

Thank you in advance.
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Result of Translation in Conyac

Number of Characters of Requests:
204letters
Translation Language
Japanese → English
Translation Fee
$18.36
Translation Time
7 minutes
Freelancer
premiumdotz premiumdotz
Standard
Hi, I'm premiumdotz!

I am a graduate of Teacher Education (major in biolog...
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Other Translations From Japanese To English Are Made Public

In these situations, even if we sell advertisements the returns will be splendid in other competitive agencies which is not effective and it will be hard to improve the sales quantity. Could you possibly consider the exclusive distribution rights in Japan if we promise large amount of purchases? We will work on the sales planning to consider whether capable or not if you could show us the...
Japanese → English
I'm sorry for my late reply. I had a feeling that was handmade! Please also tell your friend who helped with the design thank you. I took the first exam at school. I was quite nervous, but now I feel relieved as I managed to pass the passing line. It's been a long time since I studied for an exam and I felt like a student. Next month, I will take an exam for another subject, so the...
Japanese → English
Seems like some of the parts were missing, but that shouldn't be possible. What I sent to you was a brand new unused item, and of course, the box hasn't been opened as well. Could it be that during shipping it was stolen by the delivery company? I'm really sorry, but there's nothing I can do about this, I'm asking you to inquire the delivery company.
Japanese → English
5. Hakata weaving -> Hakata-ori is a traditional craft in Fukuoka that became popular due to Demon Slayer in Japan. Many fine threads are gathered into fat threads (weft) and into many threads (weft). In 1976, it was designated as the country's traditional craft. 6. Depending on the amount, customs tax may be incurred. Please check with your local office with regard to customs tax. 7. We c...
Japanese → English

premiumdotz's Public Translations

I will be able to send "◯" to you if you need it, provided that you would pay for its handling charge and postage to America. Please understand that I will sell the item once the 14th has passed.

I am hoping for the completion of your collection.
I will once again cooperate with you if you happen to lose in the bidding.
Please continue keeping in touch with as I will be putting on display the products of "◯", which can only be acquired here in Japan.

Thank you for uploading the photo.
I was deeply moved by the products, which can be rarely found in stores in Japan, and by Christmas illuminations. I also wanted to go and see "◯."
Japanese → English
Generally, the first thing that comes into one's mind when Italy is mention is tomato. However, tomatoes are not from Italy, but from South America. Furthermore, the history of tomato as an ingredient for cooking is very superficial. It's doesn't even go over 200 years. Looking back at Ancient Rome where Italian cuisine originated from is like a thing of yesterday.
Japanese → English
Thank you for your courteous response.

I am a Japanese, so the address indicated in my credit card is Japan.

However, I am in a contract with an American delivery company.

That address that I sent you is the address of the aforementioned delivery company.

I want you to send the item through that company.

Thank you in advance.
Japanese → English
#pro club
Is it possible to have Real Loft and Lie measured there?
I will purchase three (3) pieces if you would.
I would be glad if you would consider this.
I am looking forward to your reply.

#Marcus Bougard
Thank you for searching it.
I have a few questions though.
Is there a specs list attached to the head?
I will pay for it immediately if there is.

When are you planning to send it?
In addition, when is the scheduled arrival of the RBZ Tour 8 Head that I ordered a few days ago?
Thank you in advance.
Japanese → English

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Native English translation of Japanese materials
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1,200 yen per hour
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