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  4. I communicated with the seller severa...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I communicated with the seller several times, but we understand diffrently fr...

Original Texts
セラーと何度かやり取りしましたが、製品の品質に関して認識の違いがあります。
直接のやり取りでは解決できなさそうなのでクレームにエスカレートしました。
品質に関する認識についてご説明します。
製品は折りたたみ可能なものです。
折りたたむ際に幾つか可動部分がありますが、その可動部分がすぐに壊れてしまいます。セラーの主張では、その部分は可動させるべきではないとのことですが、製品を使用するにあたって当然可動させるべき部分です。
これについては、画像や動画などを使って詳細にご説明できます。
[deleted user]
Translated by [deleted user]
Although I have communicated with the seller several time, there was rather big gap in terms of understanding the quality.
I have escalated my issues as a claim since I felt that it could not be resolved by the efforts directly between me and the seller.
I would like to explain my understanding in the quality.
The item is the foldable.
The is several moving parts involved for folding the item, but those parts are easily to be broken in a short while.
According to the seller, those parts should not be the moving parts, but those should move when the item is going to folded.
I can explain about this issue in details using the images and the video clips.

Result of Translation in Conyac

Number of Characters of Requests:
237letters
Translation Language
Japanese → English
Translation Fee
$21.33
Translation Time
8 minutes

Other Translations From Japanese To English Are Made Public

I want the product to be delivered to me as soon as possible. I don't care if I don't get a refund so please use the money to send it at a faster method. I am looking forward to the record's arrival.
Japanese → English
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Japanese → English
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Japanese → English

[deleted user]'s Public Translations


Assembling and adjustment services provided by professionals

Bicycle transporting service at Airport etc.

Free lending of common tour cycle vest for all participants

Interpreter attendance service for staying at a hotel etc

Rental and sale of bicycle tour related goods

Support car transport service of personal belongings for a tour.

Mediated sales of portable ration, sports supplement drink, and mineral water

Photo service including group photo etc

Rental service of GoPro and mountain kit

Gift service of photos and video clips saved on media

Company novelty gift service

Rental service of high-quality bicycle (please inquire at local office for details)
Japanese → English
Thank you for your message.
I can adjust the price range a bit.
Thank you for your cooperation.

Thank you for your message.
I am happy to hear that the item has been delivered to you.
I am sorry to say that there is no English manual since it is intended for the domestic use in Japan.
I am going to check again about English manual, but if there is none, I have no hand on that.

Thank you for your message.
I am sorry for taking up your time, but would you send me the email for cancel your order.

I certainly understood.
Please return the item upon delivered.
You can find return policy in our website.
Japanese → English
手助け、また時間を割いていただき大変有難うございます。注文したA54はそのまま購入します。A09は別に後で注文します。これがA54に決めました。貴店が日本剃刀を私が使うのは始めてであることを考えてくれたことに好感を持ち、剃刀を使いたいと思っています。A09を購入したいのですが、少し待ちます。また、貴店の販売している最高の剃刀を購入かもしてません。
どちらにしても、色々と有難うございます。A54を購入することが良い始まりだと確信しています。
English → Japanese
今後、この商品の価格を大幅に上げます。私が値段を教えない場合は、その商品を仕入れることができないので、貴店のリストからはずしてください。80種類のゲームの値段を上げるのは大変な作業です。
English → Japanese