Since your order was shipped on July 10 using our lower cost USPS First-Class Mail option, we aren't able to track the package at all once it leaves our fulfillment center. The typical estimated shipping time is 7-21 business days (not counting weekends or holidays). Since customs may add further delays to shipping, we don't consider a package to be lost until it's been in transit for more than 30 business days.
As of today, your order has only been in transit for 6 business days. If it doesn't arrive by August 20 (the 30th business day), please let us know and we'll be happy to issue full store credit for the order including the original shipping fee.
本日現在、あなたの荷物は6営業日の輸送時間しか経過していません。もし8月20日(営業日で30日目)までに到着しなかった場合に、ご連絡ください。その際にはよろこんで、輸送費も含めた今回のご注文代金分のクレジットを発行させていただきます。
現在のところ、ご注文品の発送期間は6営業日です。もし8月20日 (30営業日)になっても到着しなければお知らせください。その場合、当初の発送料金を含めてご注文品と同額の返品対応をさせていただきます。